Part-Time Business Support Officer – Social Care Admin

Northamptonshire Sport; Kettering; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Pension scheme

Generous leave entitlement (28 days, +

Hybrid and flexible working

Employee Assistance Programme

Employee Benefits Scheme

Wellbeing support

Job summary

North Northamptonshire Council is seeking a motivated individual to join the Kettering Adult Social Care Team as a Business Support Officer, working 29 hours per week and office based. You will provide essential administrative support and act as the team's primary contact to ensure smooth daily operations.

In this role you will handle telephone enquiries, data entry, inbox management, and minute-taking, contributing to a responsive and efficient service for service users and colleagues across

Qualifications

• Strong written and verbal communication skills.
• Ability to handle a high volume of telephone calls.
• Excellent attention to detail and accuracy in data entry.
• Ability to work to deadlines and manage multiple tasks.
• Proactive, reliable and well-organised with initiative.

Responsibilities

• Answer telephone enquiries and direct calls appropriately.
• Input and maintain accurate data in internal databases.
• Manage and update a shared inbox.
• Take minutes during meetings and distribute documentation.

Skills

Strong communication

Telephone handling

Attention to detail

Meeting deadlines

Proactive and organised

Tools

Microsoft Word

Microsoft Outlook

Excel

Job description

North Northamptonshire Council is seeking a motivated individual to join the Kettering Adult Social Care Team as a Business Support Officer, working 29 hours per week and office based. You will provide essential administrative support and act as the team's primary contact to ensure smooth daily operations.

In this role you will handle telephone enquiries, data entry, inbox management, and minute-taking, contributing to a responsive and efficient service for service users and colleagues across