Part-Time Box Office & Reception Specialist

Conwy County Borough Council; Colwyn Bay; On-site; GBP 14,000 - 26,000; Part time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Conwy County Borough Council is hiring a Customer Services Assistant at Venue Cymru in Colwyn Bay. You will work across the box office, reception and restaurant, delivering friendly customer service to event-goers and delegates.

The role is based mainly at Venue Cymru with some coverage at Theatr Colwyn, on-site, 20 hours per week, including weekends and evenings. The post is part-time with annualised hours and a permanent contract, offering varied shifts and a strong Disability Confident

Qualifications

• Good IT skills and the ability to learn to use our systems / tills.
• Friendly team player able to offer great customer service to the public.
• Willingness to work as part of a busy entertainment venue team.

Responsibilities

• Assist customers at the box office with ticket sales and bookings.
• Support reception duties and help guests at events and conferences.
• Help in the restaurant and greet delegates, ensuring a positive guest experience.

Skills

IT skills

Customer service

Team player

Job description

Conwy County Borough Council is hiring a Customer Services Assistant at Venue Cymru in Colwyn Bay. You will work across the box office, reception and restaurant, delivering friendly customer service to event-goers and delegates.

The role is based mainly at Venue Cymru with some coverage at Theatr Colwyn, on-site, 20 hours per week, including weekends and evenings. The post is part-time with annualised hours and a permanent contract, offering varied shifts and a strong Disability Confident