Part-time Box Office Assistant (16 hours a week)

OxOn Arts; Oxford; Hybrid; GBP 11,000 - 28,000; Part time

Job summary

Oxford Playhouse is seeking a part-time Box Office Assistant to support our front-of-house team. The role offers roughly 16 hours per week, with evening and weekend shifts, assisting customers in person, by phone or email and promoting our tickets and programmes.

The successful candidate will have experience dealing with the public, excellent communication skills and a strong customer-service focus to help deliver outstanding service for Tickets Oxford customers and theatre-going audiences.

Qualifications

• Experience working with the general public.
• Strong communication skills and a focus on customer service.
• Ability to deal with people at all levels.

Responsibilities

• Serve Oxford Playhouse customers and Tickets Oxford customers in person, on the phone, or by email.
• Promote the venue’s mission and breadth of activity across various strands.

Skills

Customer service

Communication skills

Public interaction

Job description

£11,387 per annum based on full-time post £27,756

Closing Date:

Box Office Assistants are the first port of call helping Oxford Playhouse customers and Tickets Oxford Customers buying tickets in person, over the phone or by email. Our Box Office Assistants excel in promoting Oxford Playhouse’s mission, purpose and breadth of activity across different strands of work (on stage, in communities, through artist development, and our creative learning programme).

This is a 16-hour a week role , supporting Oxford Playhouse’s full-time Box Office Assistants to continue to provide and develop excellent customer services. We are looking for someone with experience of working with the general public, who has developed excellent communication skills and the ability to deal with people at all levels, but with a very strong customer service focus. Candidates must have a flexible approach to working evenings and weekends.