Parking Services Contract Operations Lead

BRENT COUNCIL; Greater London; On-site; GBP 52,000 - 55,000; Full time

Job summary

Brent Council is seeking an experienced Parking Service Contract Operations Manager to lead our Parking Operations Team and manage the enforcement contract across the borough. The role focuses on driving performance, delivering high-quality parking services for residents, businesses and visitors, and shaping the future of Brent's parking service.

You will monitor key indicators, manage contractor relationships, ensure compliance with legislation and statutory guidance, and work within Public

Qualifications

• Significant Local Authority Parking Service experience in contract and performance management.
• Strong knowledge of legislation, statutory guidance and operational practices.
• Experience leading Parking Service teams and managing complex service contracts.
• Excellent analytical and stakeholder management skills.
• Proven track record of delivering service improvements and positive outcomes.

Responsibilities

• Oversee the Council's parking enforcement contract.
• Drive service improvement and monitor performance.
• Lead a high performing Parking Operations Team.
• Manage contractor relationships across the borough.
• Ensure delivery of high-quality parking services for residents and visitors.

Skills

Contract management

Performance management

Stakeholder engagement

Data reporting

Analytical skills

Tools

Reporting tools

Job description

Brent Council is seeking an experienced Parking Service Contract Operations Manager to lead our Parking Operations Team and manage the enforcement contract across the borough. The role focuses on driving performance, delivering high-quality parking services for residents, businesses and visitors, and shaping the future of Brent's parking service.

You will monitor key indicators, manage contractor relationships, ensure compliance with legislation and statutory guidance, and work within Public