Parking Enforcement Operations Lead - Evenings & Frontline

The Methodist Church in Britain; Sheffield; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Caring responsibilities support

Competitive pay

Job summary

Sheffield City Council’s Parking Services seeks an Operations Manager to lead the Parking Enforcement frontline team seven days a week, including evenings, driving performance and service change. The role is based in England’s large local authority parking operation, expanding its evening enforcement capability.

Candidate profile should include experience managing frontline teams in fast-paced environments, with a focus on delivery, collaboration and inclusive leadership.

Qualifications

• Experience managing frontline teams in a fast-paced operational environment.
• Proven ability to develop and motivate frontline staff.
• Track record of managing performance and delivering reliable services.

Responsibilities

• Lead the Parking Enforcement frontline team across seven days a week, including evenings.
• Maintain high standards of day-to-day service delivery.
• Drive improvement and change to meet the city's evolving needs.
• Develop and motivate frontline teams.
• Manage performance and deliver reliable services.
• Collaborate with other Operations Managers to improve the whole service.
• Develop integrated ways of working and secure value for money.
• Turn insight into practical solutions.
• Build productive relationships with councillors, senior leaders, national agencies, stakeholders, businesses and partners.
• Expand the evening enforcement team following the service review.
• Create an inclusive environment in which colleagues can perform at their best.
• Deliver key priorities for Sheffield through strategic and operational leadership.

Skills

Strategic thinking

People leadership

Clear communication

Emotional intelligence

Influencing skills

Job description

Sheffield City Council’s Parking Services seeks an Operations Manager to lead the Parking Enforcement frontline team seven days a week, including evenings, driving performance and service change. The role is based in England’s large local authority parking operation, expanding its evening enforcement capability.

Candidate profile should include experience managing frontline teams in fast-paced environments, with a focus on delivery, collaboration and inclusive leadership.