Parent Support Manager - Temporary / Fixed Term

Vale Of Glamorgan Council; Barry; On-site; GBP 49,000 - 52,000; Full time

Job summary

The Vale of Glamorgan Council is seeking an experienced Flying Start Parent Support Manager to lead our dedicated Parent Support Service in Barry and across the Vale.

You will provide operational leadership for the service, manage a multidisciplinary team, ensure trauma-informed, strengths-based support to families, and work with partners across health, education, social care and the voluntary sector to deliver high-quality early intervention and safeguarding outcomes.

Qualifications

• Significant experience working with children and families.
• Experience supervising, developing and motivating staff.
• Strong safeguarding knowledge and risk assessment.
• Understanding of Flying Start and Welsh policy context.

Responsibilities

• Lead multidisciplinary Parent Support Team to deliver services.
• Drive Flying Start objectives and service development.
• Act as safeguarding lead for the Flying Start multi-agency service.
• Monitor performance and outcomes to inform improvements.
• Manage resources and budgets in line with requirements.

Skills

Leadership

Safeguarding

Staff supervision

Partnership working

Data monitoring

Communication

Education

Degree in Social Work / Education / Health / Early Years

Job description

About us

Are you an experienced and inspirational leader with a passion for improving outcomes for children and families?

The Vale of Glamorgan Council is seeking an ambitious, motivated and forward-thinking Flying Start Parent Support Manager to lead and develop our dedicated Parent Support Service. This is a rewarding opportunity to shape the future of family support provision, lead a skilled multidisciplinary team and make a meaningful difference to the lives of children and families across the Vale.

Working within the Welsh Government's Flying Start programme, you will play a pivotal role in ensuring families receive the right support at the right time, helping to reduce inequalities and improve outcomes through early intervention, prevention and safeguarding. You will influence operational delivery and development, working alongside colleagues and partners across health, education, social care and the voluntary sector to deliver high-quality, family-centred services.

Why Join Us?

This is an exciting opportunity to:

• Lead and develop an established multidisciplinary Parent Support Team.
• Influence service development and drive continuous improvement.
• Work in a collaborative multi-agency environment alongside health, education, social care, third sector and Welsh Government partners.
• Champion safeguarding, early intervention and strengths-based practice.
• Make a tangible difference to the lives of children and families every day.

Ambitious - Forward thinking, embracing new ways of working and investing in our future.

Open - Open to different ideas and being accountable for the decisions we take.

Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About the role

Pay Details: Grade 10, SCP 36 – 39 £48,738 - £51,928
Hours of Work / Working Pattern: 37 hours per week – Monday to Friday
Main Place of Work: Barry, with responsibility for services across the Vale of Glamorgan
Temporary Reason: Absence cover up for up to one year but no later than 31.3.2028

Description:
As Flying Start Parent Support Team Manager, you will provide operational leadership for the Parent Support Service, ensuring the delivery of high-quality, trauma-informed and strengths-based support to children and families. You will be responsible for the management, supervision and development of the Parent Support Team, promoting reflective practice, innovation and continuous improvement across the service.

Key responsibilities include:

• Leading, managing and supporting a multidisciplinary team.
• Driving the development, delivery and evaluation of Flying Start objectives.
• Acting as the lead safeguarding officer for the Flying Start multi-agency service.
• Monitoring service performance, outcomes and emerging need to ensure services remain responsive and effective.
• Managing resources and budgets in line with Welsh Government requirements and Council procedures.
• Leading the development and delivery of innovative family support initiatives, including the Space for Change project.
• Deputising for the Flying Start Manager when required.

About you

We are looking for a confident and compassionate leader who is passionate about supporting children and families and committed to achieving the best possible outcomes.

You will have:

• Significant experience working with children and families.
• Experience of supervising, developing and motivating staff.
• Strong knowledge of safeguarding, child protection, risk assessment and family support practice.
• An excellent understanding of Flying Start and the Welsh policy context relating to parenting, safeguarding and early intervention.
• Excellent leadership, communication and partnership-working skills.
• Experience of analysing information, monitoring outcomes and driving service improvement.
• A degree-level qualification in Social Work, Education, Health or Early Years, together with evidence of continuing professional development.

You will be committed to developing others, championing high standards of practice and building strong relationships with families, colleagues and partner agencies.