Parent Support Advisor - Mill Lane Primary School

Stockton; Tees Valley; Remote; GBP 27,000 - 34,000; Full time

Benefits offered by this job

CPD opportunities

Supportive team

Safe recruitment practices

Job summary

Mill Lane Primary School is seeking a dedicated Parent Support Advisor to join our friendly staff in Stockton-on-Tees. The role focuses on safeguarding pupil wellbeing, advising parents of children with early signs of social, emotional or attendance issues, and providing information on local services.

The ideal candidate will have excellent interpersonal and recording skills, be able to liaise with outside agencies, and work as part of a supportive, team‑oriented school committed to continuous

Qualifications

• Pupil well-being focus and empathetic approach.
• Ability to provide impartial information or referrals for parents.
• Excellent interpersonal, communication and recording skills.

Responsibilities

• Support pupil wellbeing and family engagement.
• Provide information and referrals to parents and local services.
• Liaise with outside agencies and attend meetings as required.
• Maintain accurate records of contacts and progress.

Job description

Parent Support Advisor

Mill Lane Primary School

Benefits & Grade: NJC H

Annual Salary: 30,515

Contract Details: Permanent

Disclosure

The school is committed to safer recruitment practices, and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced DBS check.

Job Description

We are looking to appoint a skilled, committed and enthusiastic PSA to join our friendly and happy school.

We need someone who is:

• Passionate about pupil well-being.
• Supportive of parents of children with early signs of social, emotional, health, behavioural or poor attendance issues and is able to promote high-quality parenting
• Able to provide impartial information or referrals to parents about the school and relevant local services available to parents
• Able to convey the voice of the child to parents and school staff
• Able to demonstrate excellent interpersonal, communication and recording skills
• Able to liaise with outside agencies and attend meetings

The successful applicant will:

• Be an excellent practitioner who has high expectations of self and others and is passionate about enabling children to achieve success.
• Is well motivated and committed to providing a stimulating, happy and caring environment where children are valued as individuals.
• Be able to foster strong relationships with parents, professionals and colleagues.
• Offer a special blend of determination, innovative thinking, creative problem solving, resilience and humour.
• Show a commitment to working as part of a team

In return, we offer the opportunity to:

• Work with enthusiastic and responsive children who enjoy school
• Play a part in the continuing development of our school
• Work with a dedicated and committed team of staff, governors and parents
• Receive support for continued professional development

In a school that has:

• A friendly and dynamic working environment
• Excellent CPD opportunities
• An atmosphere where the sharing of good practice and skills are encouraged
• A tradition of high expectations of pupil behaviour and pupil progress
• Wonderful children who are receptive to caring and dynamic staff

Why work for us?

• Mill Lane Primary School is where amazing children do amazing things!
• Opportunity to enrich the lives of young people and make a positive difference
• Continuous professional development and training for a clear career path
• Open and positive working environment
• Be part of a fantastic team who work hard together and support each other

In return, we can offer:

• Enthusiastic and well-behaved children who are keen to learn and enjoy school
• A supportive community and fantastic engagement
• A fully inclusive environment where all stakeholders strive to give children the best possible opportunities
• A talented and friendly staff committed to teamwork

Visits to the school are welcomed. Please contact the School Administrator for a mutually agreed time.

Visit our school website at: http://www.milllane.org.uk

Mill Lane is committed to safeguarding and promoting the welfare of children. Any offer of employment will be subject to receipt of two satisfactory references and enhanced DBS checks.

Further Information

Mill Lane Primary School

Wellington Street, Stockton-on-Tees, TS18 1QX

Tel [phone]

Closing Date: 8th October 2026 at Noon

Interview Date: Tuesday 13th October 2026