Paralegal - Motor / Casualty

AXA UK; Belfast; On-site; GBP 23,000 - 30,000; Full time

Job summary

AXA UK is seeking Paralegals for its CSG team in Belfast. The successful candidates will handle a variety of claims, provide client advice, and work closely with supervisory staff in a dynamic legal environment. This role promises professional growth, a well-rounded compensation package, and a supportive culture that values diversity and inclusion.

Benefits

Private medical insurance

Income protection insurance

Discounted gym membership

Opportunities for professional growth

Flexible working and great work-life balance

Qualifications

• Graduates or those with customer service/retail experience are encouraged to apply.
• Paralegals with legal experience are also welcome.
• Willingness to learn and collaborate is essential.

Responsibilities

• Manage a varied caseload of pre-litigated or litigated work.
• Provide timely advice to clients and liaise regarding case prospects.
• Negotiate and resolve claims in line with client service standards.

Skills

Prioritisation and Organisation Skills

Interpersonal Skills

Analytical Skills

Commercial Sense

Resilience

Commitment and Enthusiasm

Education

Graduate or experience in customer service/retail

Experience working in a legal environment

Job description

Paralegal - Motor / Casualty

Application Deadline: 31 May 2025

Department: CSG - Casualty (EL/PL / CAT PI / Disease / Fraud / Motor / Credit Hire)

Employment Type: Permanent

Location: Belfast

Description

We are looking for a number of Paralegals to join our market leading CSG team that works with over 40 insurance companies and self-insured corporates.

This role will be situated in Belfast on an permanent basis, where you will be asked to come into the office 5 times a week.

What you will do?

You are expected to provide a timely, professional and high-quality service to our clients in the management of claims. Depending on your role, and with the support of a supervisor and team manager you will be expected to:

• Be responsible for a varied caseload of pre-litigated or litigated work.
• Screen matters for prospects and liaise with clients upon receipt of instructions.
• Review instructions and provide client advice on case prospects.
• Resolve claims through negotiation and litigation within client service standards.
• Instruct experts and counsel, draft Witness Statements and other Court documents.
• Maintain contact with our clients and their Customers whilst proactively managing their expectations.
• Meet individual performance measures (financial performance, realisation rates and other KPIs).
• Ensure that the DAC Beachcroft brand and standards are maintained.

Who you are

We are happy to hear from graduates or those with customer service/retail experience who are team players and have the passion for learning. We'd also like to hear from Paralegals who may already have experience working in a legal environment.

You will have;

• Prioritisation and Organisation Skills - the ability to structure your time well, prioritise work effectively and recognise when to ask for help.
• Interpersonal skills - communication skills to liaise with clients, intermediaries and colleagues on the phone and in person.
• Analytical skills - The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• Commercial sense - The ability to know the principle or law but also know when is it worth pursuing it.
• Resilience - The ability to stand their ground in a telephone negotiation and to receive feedback.
• Commitment and enthusiasm - with a professional attitude.
• Alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!