Paralegal - Medical Negligence

Irwin Mitchell LLP; Birmingham; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

25 days holiday plus extra leave

Annual pay and bonus review

Health & wellbeing support

Pension arrangements

Volunteering days

Discounts & lifestyle benefits

Job summary

Irwin Mitchell LLP is seeking a Paralegal within the Medical Negligence team in Birmingham. You’ll support high‑value claims, work with clients, experts and Counsel, and help manage case files with empathy and professionalism.

You will gather information, assist with document preparation, and help maintain accurate records while contributing to team targets and client satisfaction in a fast-paced environment.

Qualifications

• A Law degree (LLB or equivalent) is essential.
• Strong communication skills, with the ability to build rapport and confidently engage with clients in sensitive situations.
• An excellent telephone manner, with the confidence and professionalism to speak with clients, experts and other stakeholders.
• Demonstrable empathy and emotional intelligence, particularly when supporting clients through complex experiences.
• Highly organised and proactive, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Acting as a first point of contact for new and existing clients, taking initial instructions and gathering key information with empathy and professionalism.
• Supporting fee earners in the day-to-day management of cases, ensuring files progress efficiently and in line with regulatory requirements.
• Assisting with the investigation of claims, including obtaining, reviewing and organising medical records and other key evidence.
• Liaising with medical experts, Counsel and other third parties, and supporting the organisation of conferences and meetings.
• Preparing documentation to support litigation processes, including court bundles and instructions to Counsel.
• Assisting with hearing preparation and, where appropriate, attending court hearings and conferences.
• Maintaining accurate case management records, time recording and supporting team targets.
• Working with colleagues to contribute to team objectives and a positive team culture.
• Keeping up to date with developments in medical negligence law and practice.

Skills

Strong communication

Telephone manner

Empathy & emotional intelligence

Highly organised

Attention to detail

Work ethic

Collaborative

Can-do attitude

Interest in medical negligence law

Education

Law degree (LLB or equivalent)

Job description

As one of the UK’s leading law firms, we’re here for the people and businesses who rely on us at life’s important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and aretrusted with the responsibility, in the right culture, to do the best work of your careers. Everyone’s path here is different, but we share a desire to help our business make a real impact.

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information.

Our Team

As the leading medical negligence law firm in the UK, we know how to make a positive difference to our clients’ lives. Our experienced medical negligence solicitors take the time to understand what clients are going through, helping them get the answers and compensation they deserve. Our medical negligence team has extensive experience in clinical negligence claims arising from all aspects of medical treatment including obstetrics, surgery, private and general practice treatment and psychiatric care.

You can read about our client stories here .

Your Role and What You’ll Be Doing

As a Paralegal within our Medical Negligence team, you’ll play a key role supporting complex, high value claims while delivering an exceptional client experience. You’ll gain hands‑on exposure to a broad range of medical negligence matters, working closely with clients, experts and Counsel.

Your responsibilities will include:

• Acting as a first point of contact for new and existing clients, taking initial instructions and gathering key information with empathy and professionalism.
• Supporting fee earners in the day-to-day management of cases, ensuring files progress efficiently and in line with procedural and regulatory requirements.
• Assisting with the investigation of claims, including obtaining, reviewing and organising medical records and other key evidence.
• Liaising both verbally and in writing with medical experts, Counsel and other third parties, and supporting the organisation of conferences and meetings.
• Preparing documentation to support litigation processes, including court bundles and instructions to Counsel.
• Assisting with hearing preparation and, where appropriate, attending court hearings and conferences.
• Maintaining accurate case management records, time recording and supporting the achievement of team financial and performance targets.
• Working collaboratively with colleagues to contribute to team objectives, sharing knowledge and supporting a positive team culture.
• Keeping up to date with developments in medical negligence law and practice, undertaking relevant training as required.
• Supporting wider business development and client engagement activities, where appropriate.

About You

• A Law degree (LLB or equivalent) is essential.
• Strong communication skills, with the ability to build rapport and confidently engage with clients in sensitive situations.
• An excellent telephone manner, with the confidence and professionalism to speak with clients, experts and other stakeholders.
• Demonstrable empathy, compassion and emotional intelligence, particularly when supporting clients through complex and often distressing experiences.
• Highly organised and proactive, with the ability to manage competing priorities and meet deadlines in a fast‑paced environment.
• Excellent attention to detail and accuracy, particularly when handling documentation, evidence and case‑related information.
• A strong work ethic, with the ability to take ownership of tasks and maintain high standards of work.
• A collaborative team player, with the ability to build strong relationships with colleagues, clients and external stakeholders.
• A positive, enthusiastic and can‑do approach, with a willingness to learn and develop quickly.
• A genuine interest in medical negligence law, with a desire to develop a long‑term career within this specialist area with Irwin Mitchell.
• Previous experience or exposure to medical work.
• Experience gained within a legal or professional services environment, such as a law firm, legal clinic, medical or similar setting.
• Familiarity with litigation processes, including document preparation, evidence gathering or court procedures.
• Experience liaising with clients, experts or third parties in a professional setting.

Our Approach to Reward and Wellbeing

• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well‑being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.

In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Applying to Irwin Mitchell

We want every candidate to have a positive, fair and transparent recruitment experience. If you require any support or reasonable adjustments throughout the recruitment process, please speak to a member of our Recruitment & Onboarding team or contact [e-mail]

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As part of joining the Irwin Mitchell Group, all successful applicants are required to complete our employment screening process. We carry out pre employment screening to establish your eligibility to work in the UK, and understand any criminal records or adverse financial history.

Our onboarding processes are designed to help us maintain the high standards of trust, integrity and professionalism expected by our colleagues, to protect the interests of the Group, clients, partners and other stakeholders.

Checks are conducted by trusted 3rd parties and the employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.