Paralegal

Sedgwick Claims Management Services Ltd; Cardiff; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

Join an innovative company dedicated to making a positive impact in the insurance industry. As a Paralegal, you will support a small claims team, handling property damage losses and working collaboratively in a hybrid environment. This role offers comprehensive training and the chance to develop your legal expertise while enjoying a supportive workplace culture that values diversity and inclusion. With competitive benefits and a focus on employee well-being, this is an excellent opportunity to further your career in a market-leading organization.

Benefits

Self Invested Personal Pension Scheme (SIPP)

Incentive (bonus) scheme

25 days holiday plus bank holidays

Flexible working options

Private healthcare

Life assurance

Employee assistance program

Group Income Protection

Voluntary benefits like green car scheme

Product and service discounts

Qualifications

• Degree in Law or relevant legal experience preferred.
• Familiarity with litigation processes is desirable.

Responsibilities

• Manage a caseload of small claims and conduct investigations.
• Update and maintain the case management system.

Skills

Legal Knowledge

Contract and Tort Principles

Insurance Law

Technical Skills in Construction Claims

Teamwork

Commercial Approach

Education

Degree in Law

Relevant Legal Experience

Job description

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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring, with flexibility and time for what matters to you. It’s an opportunity to do meaningful work every day, with support for your mental, physical, financial, and professional needs. It also offers opportunities to sharpen your skills and grow your career in an environment that celebrates diversity and inclusion.

A career at Sedgwick is where passion meets purpose to make a positive impact through the people and organizations we serve. If you are someone driven to make a difference, who enjoys challenges, and cares about others, there’s a place for you here. Join us and help make Sedgwick a great place to work.

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Forbes Best-in-State Employer

Paralegal

Job Location: Cardiff

Job Type: Permanent

Remuneration: Competitive salary based on skills, experience, and qualifications

We have a fantastic opportunity for Paralegals to join our small claims team in Cardiff.

Sedgwick Legal Services (SLS) advises and handles disputes for insurers, Lloyds syndicates, large corporates, utilities, and local authorities. This role focuses on property damage losses, including fires, floods, impacts, and water escape. Our legal team operates mainly from our Central Bristol Office, with colleagues in Cardiff and London, adopting a hybrid working model.

Main duties include updating and maintaining the case management system, managing a caseload of small claims, conducting investigations, gathering evidence, obtaining witness statements, and liaising with relevant parties to collect documentation for litigation.

You will develop systems and procedures to support SLS within Sedgwick’s digital platforms, meeting internal targets for time recording and billing.

This role offers the chance to be part of a market-leading, award-winning multinational company, shaping innovative legal services, and working in a supportive environment focused on wellbeing, development, autonomy, and excellence.

The skills you will have when you apply:

• Qualifications: Degree or relevant legal experience preferred.

• Legal Knowledge: Familiarity with litigation processes is desirable.

• Contract and Tort: Good understanding of general contract and tort principles.

• Insurance Law: Interest in and willingness to learn insurance property damage law.

• Technical Skills: Interest in construction and property claims investigations.

• Teamwork: Collaborative mindset, willing to share knowledge and support colleagues.

• Commercial Approach: Ability to adopt a practical, business-oriented view on claims settlement.

Skills to be developed: Comprehensive training in Sedgwick-specific processes and industry standards.

What we’ll offer:

Remuneration & Benefits:

• Competitive salary
• Self Invested Personal Pension Scheme (SIPP)
• Incentive (bonus) scheme
• 25 days holiday plus bank holidays
• Flexible working options

Health & Support:

• Private healthcare (including pre-existing conditions)
• Life assurance
• Employee assistance program
• Group Income Protection

Additional Benefits:

• Voluntary benefits like green car scheme, dental, cycle-to-work, season ticket loan, and digital GP
• Product and service discounts

This isn't just a position, it's a pivotal role in shaping our industry

Join Sedgwick to work behind the scenes for trusted UK insurance brands, helping resolve claims and shaping the future of insurance through Sedgwick University’s extensive training programs. Be part of a community dedicated to making a difference, where every role contributes to protecting people and businesses. This is more than a job; it’s an opportunity to influence the insurance landscape.

Next steps for you :

Interested? Apply now – we want to hear from you.

We welcome applicants from all backgrounds, whether experienced professionals or those returning to work. Sedgwick is an Equal Opportunity Employer with a zero-tolerance policy towards discrimination of any kind.

Applications will be reviewed after the closing date, with interviews conducted virtually or in-person.

About Us

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a global provider of risk, benefits, and business solutions, trusted by leading organizations worldwide. With over 30,000 colleagues across 80 countries, we are committed to doing the right thing—because caring counts. Learn more about us through our video.