Palliative Care Admin & Referrals Coordinator

NHS Jobs; Greater London; On-site; GBP 31,000 - 36,000; Full time

Job summary

NHS Jobs is seeking a proactive Administrative Support and Patient Coordination Officer to work with the Specialist Palliative Care Team across North Middlesex University Hospital. The role focuses on managing administrative processes, coordinating referrals, maintaining records, and supporting communication among healthcare professionals, patients, carers, and external organisations.

You will handle inquiries, oversee filing, coordinate meetings, manage MDT records, and assist with procurement

Qualifications

• Experience in administrative support roles.
• Strong organizational and time-management skills.
• Commitment to confidentiality and data protection.

Responsibilities

• Provide high-quality administrative support to the Specialist Palliative Care Team.
• Act as first point of contact for enquiries via telephone, email, or face-to-face.
• Coordinate referrals and ensure timely data entry and sharing of information.
• Maintain efficient filing systems and prepare/ circulate reports, minutes and correspondence.
• Organise MDT meetings, book rooms, manage agendas and papers.
• Monitor procurement and supplies using PECOS and other systems.
• Produce routine activity reports and maintain data quality.
• Ensure compliance with information governance and confidentiality policies.

Skills

Administrative support

Patient coordination

Records management

Data entry

Tools

Careflow

PECOS

Excel

Job description

NHS Jobs is seeking a proactive Administrative Support and Patient Coordination Officer to work with the Specialist Palliative Care Team across North Middlesex University Hospital. The role focuses on managing administrative processes, coordinating referrals, maintaining records, and supporting communication among healthcare professionals, patients, carers, and external organisations.

You will handle inquiries, oversee filing, coordinate meetings, manage MDT records, and assist with procurement