Padel Facility Senior Assistant — Operations Lead

4Leisure Recruitment Ltd; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

20 days annual leave + bank holidays +

Birthday off

Discounts on bookings, retail and ser

Pension scheme

Learning and development opportunities

Job summary

4Leisure Recruitment Ltd is recruiting a Senior Club Assistant for a new outdoor Padel Facility on a university campus in Birmingham. The role suits an experienced Leisure Team Leader or Duty Manager seeking a fresh challenge in a growing sports business.

You will help run day-to-day club operations, deliver an excellent customer experience, and support the development of a welcoming, community‑led facility with clear progression into more senior roles.

Qualifications

• Experience in a customer-facing, operational or team-support role (leisure, hospitality or sport is ideal but not essential).
• Confident, friendly communicator who enjoys working with people.
• Strong organisation skills and ability to juggle tasks during busy periods.
• Proactive, hands-on mindset.
• Willingness to work evenings and weekends.
• Interest in Padel or Racquet sports.
• Ambition to grow and develop within a fast-moving sports business.

Responsibilities

• Supporting daily operations including bookings, court schedules and customer queries.
• Delivering a warm, inclusive front‑of‑house experience.
• Assisting with events, leagues, social sessions and club activity programmes.
• Helping grow and engage the club community through member communications and messaging groups.
• Supporting social media and local marketing activity.
• Maintaining high standards across the facility, including presentation and basic H&S checks.
• Acting as duty lead during allocated shifts and supporting the Club Manager where needed.
• Assisting with performance tracking and operational reporting.
• Supporting corporate, group and society bookings on-site.

Skills

Customer service

Team support

Organisation

Proactive mindset

Evenings & weekends

Padel interest

Job description

4Leisure Recruitment Ltd is recruiting a Senior Club Assistant for a new outdoor Padel Facility on a university campus in Birmingham. The role suits an experienced Leisure Team Leader or Duty Manager seeking a fresh challenge in a growing sports business.

You will help run day-to-day club operations, deliver an excellent customer experience, and support the development of a welcoming, community‑led facility with clear progression into more senior roles.