Senior Club Assistant

4Leisure Recruitment Ltd; Birmingham; Presencial; GBP 25 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

20 days annual leave + bank holidays +

Birthday off

Discounts on bookings, retail and ser

Pension scheme

Learning and development opportunities

Resumo da oferta

4Leisure Recruitment Ltd is recruiting a Senior Club Assistant for a new outdoor Padel Facility on a university campus in Birmingham. The role suits an experienced Leisure Team Leader or Duty Manager seeking a fresh challenge in a growing sports business.

You will help run day-to-day club operations, deliver an excellent customer experience, and support the development of a welcoming, community‑led facility with clear progression into more senior roles.

Qualificações

• Experience in a customer-facing, operational or team-support role (leisure, hospitality or sport is ideal but not essential).
• Confident, friendly communicator who enjoys working with people.
• Strong organisation skills and ability to juggle tasks during busy periods.
• Proactive, hands-on mindset.
• Willingness to work evenings and weekends.
• Interest in Padel or Racquet sports.
• Ambition to grow and develop within a fast-moving sports business.

Responsabilidades

• Supporting daily operations including bookings, court schedules and customer queries.
• Delivering a warm, inclusive front‑of‑house experience.
• Assisting with events, leagues, social sessions and club activity programmes.
• Helping grow and engage the club community through member communications and messaging groups.
• Supporting social media and local marketing activity.
• Maintaining high standards across the facility, including presentation and basic H&S checks.
• Acting as duty lead during allocated shifts and supporting the Club Manager where needed.
• Assisting with performance tracking and operational reporting.
• Supporting corporate, group and society bookings on-site.

Conhecimentos

Customer service

Team support

Organisation

Proactive mindset

Evenings & weekends

Padel interest

Descrição da oferta de emprego

Senior Club Assistant - Padel Facility

Location: Birmingham
Salary: Up to £28,000 + up to 10% bonus
Contract: Full-time, permanent

Senior Club Assistant - Padel Facility (University Campus) We're recruiting a Senior Club Assistant an outdoor padel facility opening on a university campus. This hands‑on role is ideal for an experienced Leisure Team Leader or Duty Manager looking to step into a new challenge within a growing sports environment.

You'll support the smooth day-to-day operation of the club, help deliver an excellent customer experience, and contribute to building a welcoming, community‑led padel facility. This is a front‑facing, active role with clear opportunities to develop into more senior operational or leadership positions over time.

What you'll be doing

• Supporting daily operations including bookings, court schedules and customer queries
• Delivering a warm, inclusive front‑of‑house experience
• Assisting with events, leagues, social sessions and club activity programmes
• Helping grow and engage the club community through member communications and messaging groups
• Supporting social media and local marketing activity
• Maintaining high standards across the facility, including presentation and basic H&S checks
• Acting as duty lead during allocated shifts and supporting the Club Manager where needed
• Assisting with performance tracking and operational reporting
• Supporting corporate, group and society bookings on‑site

What we're looking for

• Experience in a customer‑facing, operational or team‑support role (leisure, hospitality or sport is ideal but not essential)
• A confident, friendly communicator who enjoys working with people
• Strong organisation skills and the ability to juggle tasks during busy periods
• A proactive, hands‑on mindset
• Willingness to work evenings and weekends
• Interest in Padel or Racquet sports
• Ambition to grow and develop within a fast‑moving sports business

What's on offer

• Salary up to £28,000
• Performance bonus up to 10%
• 20 days annual leave + bank holidays + your birthday off
• Discounts on court bookings, retail and services
• Pension scheme and standard benefits
• Learning and development opportunities, including coaching qualifications
• Career development opportunities as the brand grows, with potential progression into more senior roles.