Overseas and Private Patients Officer

Sherwood Forest Hospitals NHS Foundation Trust; Stanton Hill; Presencial; GBP 26.000 - 27.000; Jornada completa

Descripción de la vacante

Sherwood Forest Hospitals NHS Foundation Trust is seeking two Overseas and Private Patients Officers to join the Procurement and Commercial Services team. You will help recover Overseas Visitor and Private Patient income, work to deadlines, and ensure compliant, efficient invoicing processes.

Reporting to the Commercial Services Manager, you will use NHS systems, support data preparation for invoicing, and contribute to service improvements.

Formación

• Computer literate with Microsoft packages (Email, Excel, Word).
• GCSE English language and Maths, NVQ Level 3 or equivalent.
• ECDL qualification or equivalent experience.

Responsabilidades

• Identify and charge Overseas Visitor and Private Patients.
• Work with Finance on pricing of patient treatment and invoicing data.

Conocimientos

Microsoft Office

Initiative

Overseas Visitor patient guidelines

NHS awareness

Independent work

Careflow system

Educación

GCSE English & Math

NVQ Level 3 / equivalent

ECDL / equivalent

Herramientas

Careflow

Descripción del empleo

Sherwood Forest Hospitals NHS Foundation Trust

Overseas and Private Patients Officer

The closing date is 17 November 2026

Sherwood Forest Hospitals are currently seeking two enthusiastic and dedicated Clerical Officers to join our dynamic Procurement and Commercial Services team.

If you are hardworking, positive, friendly and approachable, with good organisation skills, and you take pride in delivering a high standard of service that supports patient care, we'd love to hear from you.

Reporting to the Commercial Services Manager, you will play a vital role in ensuring Overseas and Private Patient income is aways recovered. You'll be expected to work to tight deadlines, follow strict procedures, and demonstrate initiative and teamwork.

Key Responsibilities:

• Provide a centralised and comprehensive service in relation to the identifying and charging of Overseas Visitor and Private Patients
• Work with the Finance Department on the pricing of patient treatment and the preparation of accurate data for invoicing purposes
• Use the Trust finance systems for the creation of invoices
• Provide a responsible, effective administration process related to Overseas Visitors, be the key link for the Trust with external organisations
• Assist the Commercial Manager in identifying improvements to procedures and their implementation

If you are passionate about delivering high-quality administrative services, ensuring compliance, and supporting patients through complex processes, we would love to hear from you.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.

We have an open, inclusive and diverse culture and we would like you to be part of the team.

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge

• Computer literate being fully conversant in Microsoft Packages (Email, Excel & Word) .
• Ability to work independently and use own initiative.
• Guidelines relating to Overseas Visitor patient.
• An understanding of the NHS.
• Ability to use own initiative.
• Use of Careflow - the Trust's Electronic Patient System.

Qualifications

• GCSE in English language and Maths NVQ Level 3 (or equivalent qualification or experience).
• ECDL qualification or equivalent experience.

Experience

• Office administration or secretarial experience.
• Previous experience of working with various databases and Windows packages.
• Understanding of confidentiality and Data Protection.
• Capable of remaining calm & professional in busy situations.
• Ability to work as part of a team, under supervision, and on occasion, take definitive action in decision making.
• Organised and methodical.
• Demonstrates an ability to project a professional attitude/image.
• Good telephone Manner.
• Good verbal and written communication skills.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer name

  Sherwood Forest Hospitals NHS Foundation Trust

  £25,760 to £27,476 a yearper annum pro rata