Overnight Youth Support Worker: Calm & Safe

Confidential; North East; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

26 days annual leave

Pension up to 7%

Training & development

Flexible working

Health cash plan

EAP 24/7 GP

Discounts

Job summary

Depaul UK in Durham is looking for a calm and compassionate Night Young People Support Worker to help keep residents safe and supported during the night in our accommodation services. You will respond to incidents, manage safeguarding concerns and provide practical and emotional support, helping new residents settle in and maintain safe, healthy routines.

This permanent, full-time role requires resilience and clear communication, with access to tailored training, generous leave and benefits.

Qualifications

• You may have experience within supported housing, homelessness, social care, youth work, security or another care and support environment.
• You will be calm, resilient and confident working overnight, including responding to challenging or unexpected situations. You will communicate clearly, maintain professional boundaries and treat every resident with dignity and respect.
• You will also be organised, dependable and able to work independently while contributing positively to a close‑knit team.

Responsibilities

• Maintaining a safe, secure and welcoming environment overnight
• Responding calmly and appropriately to incidents and emergencies
• Safeguarding vulnerable young people and escalating concerns
• Offering reassurance and support to residents experiencing difficulties
• Helping new residents settle into the service
• Conducting appropriate building, welfare and safety checks
• Maintaining clear and accurate records
• Communicating effectively with day staff, colleagues and external agencies
• Supporting residents to develop resilience and move towards independence

Job description

Depaul UK in Durham is looking for a calm and compassionate Night Young People Support Worker to help keep residents safe and supported during the night in our accommodation services. You will respond to incidents, manage safeguarding concerns and provide practical and emotional support, helping new residents settle in and maintain safe, healthy routines.

This permanent, full-time role requires resilience and clear communication, with access to tailored training, generous leave and benefits.