Overnight Operations Leader

Langdale Leisure Ltd.; Ambleside; Presencial; GBP 38.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary annual hotel stay

Free staff meals

Staff discounts

Descripción de la vacante

Langdale Hotel and Spa in Ambleside seeks a Nights Manager to oversee the overnight operation of the Langdale Estate, ensuring safety, security and exceptional guest care.

You will lead the Night Team, handle incidents, coordinate handovers with daytime teams and drive standards across public areas, housekeeping and facilities. This on-site role requires strong leadership and decisive decision-making.

Formación

• Previous experience in a management or senior supervisory role within hospitality, hotels or similar.

Responsabilidades

• Lead and manage the overnight operation across the Langdale Estate.
• Directly support and coach Night Supervisors and Night Porters.

Conocimientos

People management

Guest service

Leadership

Operational decision-making

Incident management

Security awareness

Herramientas

PMS knowledge

Night audit processes

Descripción del empleo

Langdale Hotel and Spa in Ambleside seeks a Nights Manager to oversee the overnight operation of the Langdale Estate, ensuring safety, security and exceptional guest care.

You will lead the Night Team, handle incidents, coordinate handovers with daytime teams and drive standards across public areas, housekeeping and facilities. This on-site role requires strong leadership and decisive decision-making.