Overnight Guest Porter | Flexible Shifts + 33% Discount

Mitchells & Butlers PLC; Godalming; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Brand discounts

Wagestream

Pension

28 days holiday

Shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butler PLC in Godalming is seeking an Overnight Night Porter to welcome guests, handle late check-ins, and support front of house tasks across breakfast areas. You will maintain a safe, clean environment and respond to guest inquiries to ensure a memorable stay.

The role requires independence for lone shifts, a positive attitude, and strong communication skills. DBS check is part of recruitment; full-time hours on site with variety in duties across the night shift.

Qualifications

• Passionate about guest care.
• Able to work independently and lone shifts.
• Can-do attitude.
• Professional under pressure.
• Great eye for detail.
• Enjoys being part of a team.
• Excellent verbal communication.

Responsibilities

• Be the first point of contact for late check-ins and walk-ins.
• Provide warm, friendly welcome to guests.
• Assist with front of house tasks and breakfast areas as needed.
• Ensure guest and business safety and security.
• Coordinate fire evacuation procedures when required.
• Answer phone inquiries and handle guest complaints to ensure a great stay.

Skills

Guest care

Independent working

Can-do attitude

Professional under pressure

Attention to detail

Team player

Verbal communication

Job description

Mitchells & Butler PLC in Godalming is seeking an Overnight Night Porter to welcome guests, handle late check-ins, and support front of house tasks across breakfast areas. You will maintain a safe, clean environment and respond to guest inquiries to ensure a memorable stay.

The role requires independence for lone shifts, a positive attitude, and strong communication skills. DBS check is part of recruitment; full-time hours on site with variety in duties across the night shift.