Night Porter – Flexible Overnight Shifts & Perks

Mitchells & Butlers PLC; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

33% brand discounts across brands

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC, Innkeepers Collection in London, is seeking an Overnight Night Porter to greet guests, assist late arrivals, and help maintain front of house. The role is part-time with 11pm–7am shifts, requiring a warm welcome, safety mindedness, and ability to work independently.

You’ll contribute to a safe, clean environment, handle phone inquiries, and assist with breakfast area setup. Benefits include staff discounts across brands, pension, 28 days holiday, and accessible financial

Qualifications

• Passionate about guest care.
• Comfortable working independently and lone working.
• A can-do attitude.
• Professionalism under pressure.
• Great eye for detail.
• Enjoys and wants to be an active member of a team.
• Excellent verbal communication.
• An understanding of what excellent guest service looks like.

Responsibilities

• Be the first point of contact when checking in late arrivals and walk-ins.
• Ensure a warm, friendly and genuine welcome to all guests.
• Role may include cleaning tasks within front of house, external/breakfast areas, and setting up meeting rooms for the next day.
• Ensure guest and business safety and security is top priority at all times.
• In the event of a fire, evacuate guests and team safely and quickly.
• Answer telephone enquiries and deal with guest complaints to ensure enjoyment of stay.

Skills

Guest care

Independent work

Attention to detail

Team player

Verbal communication

Job description

Mitchells & Butlers PLC, Innkeepers Collection in London, is seeking an Overnight Night Porter to greet guests, assist late arrivals, and help maintain front of house. The role is part-time with 11pm–7am shifts, requiring a warm welcome, safety mindedness, and ability to work independently.

You’ll contribute to a safe, clean environment, handle phone inquiries, and assist with breakfast area setup. Benefits include staff discounts across brands, pension, 28 days holiday, and accessible financial