Outreach Support Worker

Life Charity; Walsall; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Generous holiday allowance

Birthday Leave

Company Pension Scheme

Long service leave

Job summary

Life Charity is seeking an Outreach Support Worker to provide trauma-informed, person-centred support to women navigating pregnancy-related challenges within and after custody. You will work across prisons, communities and partners to promote wellbeing and independence.

The role involves 21 hours per week over 3 days, with travel across Birmingham, Sandwell and Wolverhampton. A fixed-term contract for 1 year is offered, with generous holiday and pension benefits.

Qualifications

• Experience supporting vulnerable individuals in community, support, or custodial settings.
• Knowledge of trauma-informed and person-centred approaches.
• Experience carrying out assessments and support planning.
• Willingness to travel across the service area and have a full UK driving licence.
• Ability to obtain Enhanced DBS check and HMP security clearance.
• Experience working with women affected by pregnancy, pregnancy loss, or maternal mental health.

Responsibilities

• Provide trauma-informed, person-centred support to women in the criminal justice system.
• Deliver practical and emotional support to help reintegration into the community.
• Work with prisons, statutory services and partners to coordinate care.
• Deliver group sessions, workshops or training as required.

Skills

Trauma-informed care

Person-centred support

Assessment & planning

Multi-agency collaboration

Group sessions facilitation

Independent working

Record keeping

Driving licence

DBS & HMP clearance

Education

Experience-based qualification in relevant fields

Tools

DBS checks processing

Job description

We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.

About the Role:

As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.

You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.

• Experience supporting vulnerable individuals in a community, support, or custodial setting.
• Understanding of trauma-informed and person-centred approaches.
• Experience carrying out assessments and support planning.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Experience maintaining professional boundaries and accurate records.
• Knowledge of safeguarding principles and procedures.
• Full UK driving licence and willingness to travel across the service area.
• Ability to obtain an Enhanced DBS check and HMP security clearance.
• Experience working with women affected by pregnancy, pregnancy loss, parenting challenges, or maternal mental health issues.
• Experience supporting women within or leaving the criminal justice system.
• Experience delivering group sessions, workshops, or training.
• Knowledge of multi-agency working practices.
• Listening skills, counselling, or relevant support qualifications.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Salary: £16,686.00 per annum for 21 hours

Hours: 21 hours per week over 3 days

Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton

Please note, this role is on a Fixed Term Contract for 1 year.

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.