Outreach Recovery Coordinator

Forward Leeds; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a leading organization as an Outreach Recovery Coordinator, playing a crucial role in assisting homeless or vulnerable individuals access substance misuse support and secure stable housing. This position offers varied responsibilities in outreach, case management, and support, along with extensive benefits including generous annual leave and development opportunities.

Benefits

Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year)

Employer pension contributions

Death in service benefit

Training and development opportunities

Flexible working and family-friendly policies

Wellbeing support and Employee Assistance Programme

Qualifications

• Experience of holding a caseload.
• Knowledge and/or experience of substance misuse.
• Experience supporting vulnerable people affected by alcohol and/or drug use.

Responsibilities

• Deliver care planning, risk assessments, and case management for service users.
• Provide harm reduction and brief interventions.
• Conduct outreach at locations like GPs, probation, and hostels.

Skills

Active listening

Empathy

Motivation

Education

Relevant qualification in Health and Social Care

Job description

Job Details: Outreach Recovery Coordinator

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support.

We have almost 200 services around England and nearly 3,500 staff and volunteers who run them. Every year, our services support around 125,000 people.

Bringing together two big organisations is a significant task, and it will take time to fully integrate our systems, processes, and approaches. Therefore, you will notice that the jobs are still branded ‘Humankind’. Next year, we will fully integrate our recruitment systems, but for now, they are separate.

Outreach Recovery Coordinator - X2 positions available

Working hours: Monday-Friday, 9am-5pm; evening work (5pm-8pm) may be required when needed.

Location: 590 Seven Sisters Road, London, N15 6HR

About the role...

We have an exciting opportunity to join our team at Haringey Alcohol Service (HAGA) as an Outreach Recovery Worker. The Outreach Team is part of the Haringey Treatment Model (HARTS), working across the borough to support clients into treatment. The role will cover HAGA Alcohol Service with occasional work at The Grove Drug Service.

As an Outreach Recovery Worker, you will support people who are homeless or vulnerably housed to increase access to substance misuse support, sustain accommodation, and ultimately move into settled housing.

Your duties will include but are not limited to:

• Deliver satellite provisions at co-locations such as GPs, probation, hostels, etc.
• Deliver harm reduction, brief interventions, and be responsible for care planning, risk assessments, and case management for service users.
• Have previous voluntary or paid experience in a client-facing role and use active listening skills daily.

About you...

• Experience of holding a caseload.
• Knowledge and/or experience of substance misuse.
• Experience supporting vulnerable people affected by alcohol and/or drug use.
• Comfortable with lone working and working in various settings.
• A relevant qualification in Health and Social Care.
• Proactive, empathetic, motivated, and passionate about delivering high-quality care to vulnerable individuals.

To view the full job description and person specification, please click here.

Please note: If viewing on Indeed, the link to the job description may not work. Click 'Apply via Company Website' to view the full description on our careers page.

The advertised salary demonstrates full earning potential; starting salaries allow for pay progression within the pay band.

Who are we…

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down barriers to support, tackling poverty and disadvantage through mental health, substance misuse, housing, and related services.

We operate nearly 200 services across England, supported by about 3,500 staff and volunteers, helping around 125,000 people annually.

As we integrate systems and approaches, some roles may still be branded under 'Humankind'. We appreciate your patience during this transition.

Thanks for your interest—check out more Waythrough jobs on the Richmond Fellowship and Aquarius sites: https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.

What we offer:

• Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year)
• Annual leave purchase scheme
• Enhanced sick pay
• Employer pension contributions
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discounts
• Training and development opportunities
• Flexible working and family-friendly policies
• Wellbeing support, Employee Assistance Programme, and Support Networks

Waythrough is an equal opportunities employer

We value diversity and encourage applications from all backgrounds, including those with lived experience of substance use. For support with your application, contact [e-mail].