Outreach and Engagement Recovery Worker

Change Grow Live; East Ham; Presencial; GBP 29.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday allowance

Wellness hour

Employee assistance

Pension

Friendly team

Training opportunities

Refer-a-friend

Descripción de la vacante

Change Grow Live in Newham is seeking an Outreach and Engagement Recovery Worker to support individuals with substance use challenges in the community. You’ll work across three hubs, building trust from first contact, guiding assessments and onward referrals, and delivering tailored support.

This role emphasizes listening, flexibility, and empowerment, including delivering workshops, promoting independence, reducing harm, and advocating for access to essential services to help people rebuild

Formación

• Lived Experience or understanding of substance use challenges.
• A desire to lead and inspire, and to learn group facilitation.
• Strong interpersonal and communication skills, with empathy and professionalism.
• Proactive and eager to learn, able to manage time effectively.
• Awareness of mental health and recovery, with willingness to expand knowledge.
• Team-oriented, collaborative, and able to build relationships with diverse stakeholders.

Responsabilidades

• Build trust with individuals from first contact, guide assessments and onward referrals.
• Deliver workshops and group sessions on topics like managing emotions and sleep, tailoring to needs.
• Promote growth, resilience, peer connections, and self-determination for meaningful lives.
• Reduce harm and support community reintegration for those facing substance use challenges.
• Advocate for access to services and resources, removing barriers for service users.
• Design, deliver, and evaluate group activities that are creative and impactful.

Conocimientos

Lived Experience

Group Facilitation

Interpersonal Skills

Proactive Learning

Mental Health Awareness

Team Collaboration

Descripción del empleo

Overview

Change Grow Live is a charity driven by the belief that we can make a meaningful difference in people's lives. We provide compassionate, person-centred support in a safe and inclusive environment, respecting and valuing each individual. We work collaboratively to support people in accessing the right treatment and care options, helping them achieve their goals and live fulfilling lives.

We are looking for a Outreach and Engagement Recovery Worker to join our outreach and engagement team in our vibrant Newham service.

In this role, you’ll work across our three hubs and within the community, partnering with various agencies in Newham to provide tailored support for individuals facing substance use challenges, particularly those with additional barriers such as homelessness, language needs, or no recourse to public funds.

Where: Newham

Hours: Full Time, 37.5 per week

Contract Type: Fixed Term until the 30th of March 2027

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

With this role you’ll be working as part of the Outreach and Engagement team, based in the Newham Rise service

The team supports people with their or their loved ones’ drug and/or alcohol issues.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

What You’ll Be Doing

In this role, you’ll play a vital part in supporting individuals as they navigate their recovery journey. Whether you’re using your lived experience, professional skills, or both, you’ll help people find their strengths, overcome challenges, and create meaningful change in their lives.

• Building Trust and Supporting Recovery: You’ll be there from the very first contact, guiding individuals through assessments, planning, and onward referrals, ensuring they receive the support they need.
• Creating Safe and Engaging Spaces: You’ll deliver workshops and group sessions on topics like managing emotions, improving sleep, and building healthy relationships, adapting your approach to meet individual needs.
• Promoting Growth and Independence: You’ll encourage resilience, peer connections, and self-determination, empowering individuals to lead purposeful, fulfilling lives.
• Reducing Harm and Fostering Integration: You’ll help reduce the risks associated with substance use and support people in reconnecting with their communities.
• Championing Advocacy and Access: You’ll advocate for individuals to access services and resources, ensuring no barriers stand in their way.
• Contributing to Meaningful Activities: You’ll help design, deliver, and evaluate group activities that are creative, impactful, and tailored to those you support.

About you:

This role is for someone who is adaptable, eager to learn, and determined to empower others to overcome challenges. Whether your experience is personal, professional, or both, your unique perspective and willingness to grow make you an ideal candidate. If you’re ready to bring your energy, compassion, and resilience to this role, we want to hear from you.

• Lived Experience or Understanding of Substance Use Challenges: Your personal journey or understanding of substance use and recovery gives you a unique perspective and ability to empathise with those you support.
• A Desire to Lead and Inspire: If you’re not experienced in facilitating groups yet, you’re eager to learn. You are confident in building connections, engaging others, and handling challenges with empathy and professionalism.
• Strong Interpersonal and Communication Skills: You are a great listener, a clear communicator, and comfortable learning new IT skills to enhance your work.
• Proactive and Eager to Learn: You bring energy and initiative, ready to develop your skills, manage your time effectively, and embrace challenges with a positive outlook.
• Awareness of Mental Health and Recovery: Whether through experience or curiosity, you’re passionate about understanding mental health and the journey to recovery, and you’re ready to expand your knowledge in these areas.
• Team-Oriented and Collaborative: You work well with others, valuing the strengths of diverse teams and building strong relationships with professionals, stakeholders, and the community.
• A Commitment to Making a Difference: You understand the importance of safeguarding and confidentiality and are eager to grow, improve, and contribute to the success of the team and the people we support.

What We Offer:

• 25 days holiday pro rata (plus bank holidays), increasing with length of service (up to 30 days)
• Paid ‘Wellness’ hour each week and access to a dedicated Wellness Hub.
• Employee Assistance Programme and access to staff discounts for shopping, cinema, and more.
• Contributory pension scheme.
• A friendly and supportive team environment.
• Training and development opportunities to help you grow your career.
• A refer-a-friend scheme with voucher reward if the candidate is successful.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

Inner London Weighting (£4,236.47)

Closing Date

19/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Flavia Ribeiro Gil (Southwark Adult & Yarmouth) | [e-mail] | 07780639771

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.