Outpatient Transformation Project Manager

UCLH (University College London Hospitals NHS Foundation Trust); London; On-site; GBP 54,000 - 61,000; Full time

Job summary

An established industry player in healthcare is seeking a dynamic project manager to spearhead the transformation of outpatient services. This fixed-term role is pivotal in implementing strategic initiatives that enhance patient care and streamline administration. The successful candidate will work closely with the Executive Board, driving operational projects and collaborating across teams to identify improvement opportunities. Join a forward-thinking organization that prioritizes excellence in NHS services and is dedicated to sustainability. If you are passionate about making a difference in healthcare, this is an exciting opportunity to contribute to a world-class hospital's vision.

Benefits

Flexible working policy

Professional development opportunities

Supportive team environment

Commitment to diversity and inclusion

Qualifications

• Expert project management knowledge through qualification or experience.
• Significant experience managing complex, large-scale projects.

Responsibilities

• Lead operationally critical projects for outpatient transformation.
• Collaborate across Trust to improve outpatient services.

Skills

Project management

Change management

Analytical skills

Communication skills

Budget management

Negotiation skills

Team collaboration

IT literacy

Education

Degree or professional qualification

Masters qualification or equivalent

Tools

Project management software

Data analysis tools

Job description

Current vacancies

NHS AfC: Band 7

Main area: Administration
Grade: NHS AfC: Band 7
Contract: Fixed term: 12 months (Maternity cover)
Hours: Full time - 37.5 hours per week
Job ref: 309-UCLH-5633

Site: University College London Hospital
Town: London
Salary: £54,320 - £60,981 per annum inclusive of HCAS
Salary period: Yearly
Closing: 02/01/2025 23:59

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Job overview

Fixed term post - 12 Months

UCLH is looking for a project manager to play a strong role in taking forward the strategic development of outpatients and administration, which are top priorities for the Trust in the coming years.

In 2021, we published a radical Trust-wide Strategy for Outpatients at UCLH, linked to the ICS programme, to rethink the way our services are organised, implement new outpatient models of care, and to make a significant update to our administration systems. Our programme to deliver on that strategy is now under way.

Main duties of the job

This is an exciting opportunity to work at the heart of UCLH and support the Executive Board in delivering its transformation vision for a world-class hospital. This role will:

1. Work on a number of operationally critical projects related to the transformation of outpatient and other services at UCLH.
2. Successfully implement allocated projects and initiatives, which deliver the planned benefits in accordance with the programme targets.
3. Work collaboratively across the Trust to devise strategies and recommendations to deliver improvements in Trust-wide outpatients (and where applicable administration and other services), identifying improvement opportunities and seeing these through the project lifecycle, i.e., project initiation, delivery, mobilisation, and review.

We are looking for a dynamic individual who displays a passion for excellence in NHS services and has strong project experience in a large, complex secondary care environment. You will have experience delivering programmes of change and transformation.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal, and oral disease. It has world-class support services including critical care, imaging, nuclear medicine, and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Person specification

Knowledge and Qualifications

• Highly specialist and expert project management knowledge acquired through a project management qualification or relevant experience.
• Sustained record of continued professional development.
• Degree and/or an appropriate professional qualification or equivalent.
• Masters qualification or equivalent (or working towards the same).

Experience

• Significant experience of managing complex, large-scale and high-profile projects.
• Experience of delivering productivity and transformation projects.
• Experience in operating in and managing diverse multidisciplinary teams.
• Experience of working with and managing external consultants.
• Experience of service improvement delivery.

Skills and Abilities

• Effective use of influencing, persuasion, and negotiation skills.
• Analytical and data-evaluation skills, with the ability to solve complex problems.
• Strong grasp of managing project finances and budgets.
• Work well and flexibly in highly sensitive and high-pressure environments.
• Ability to form excellent relationships with a wide stakeholder base.
• Good organisational skills and abilities.
• The ability and credibility to work co-operatively within senior management.
• IT Literate.

Communication

• Very good written and verbal communication skills.
• Ability to present complex data in a clear and easily understood format – both verbally and in writing.

Responsibilities towards promoting Equality, Diversity, and Inclusion

• A commitment to promoting equality and diversity in the workplace and in service delivery and development.

Ensure the risk of infection is minimised by:

• Being familiar with and adhering to Trust policies and guidance on infection prevention and control.
• Completing all required training and education (both via e-learning and face-to-face) on infection prevention and control.
• Taking personal responsibility to ensure that effective prevention and control of healthcare-associated infections is embedded into everyday practice.
• Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal.

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork, and improving – are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH, we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim to recruit, retain, and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world-class research, innovation, and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs; we encourage you to check your inbox regularly.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name: Richard Cobill
Job title: Transformation Programme Manager
Email address: [e-mail]
Additional information: The post is being offered as a fixed term 12 months contract.
Please note: For further details/informal discussion please contact: Richard Cobill, [e-mail]