Outpatient Services Administrator

Ashford and St. Peter's Hospitals NHS Foundation Trust; Ashford; On-site; GBP 21,000 - 24,000; Full time

Job summary

Ashford and St Peters NHS Foundation Trust is seeking an friendly Outpatient Administrator to join our reception team. The post holder will provide a comprehensive patient-focused reception service, manage appointments, and act as a bridge between patients, doctors, and other healthcare professionals across our sites, including Woking Community Hospital.

We want a self-motivated, confident person with previous reception experience and excellent communication and customer-service skills who can

Qualifications

• Must have previous reception experience.
• Excellent communication and customer service skills.
• Able to work across Trust sites including Woking Community Hospital.

Responsibilities

• Provide a comprehensive patient-focused reception service in Outpatient Reception.
• Manage and coordinate appointments.
• Serve as a bridge between patients, doctors, practitioners and other healthcare professionals.
• Deliver high-quality customer service with a professional demeanor.

Skills

Communication skills

Customer service

Reception experience

Job description

Ashford and St Peters NHS Foundation Trust is seeking an friendly Outpatient Administrator to join our reception team. The post holder will provide a comprehensive patient-focused reception service, manage appointments, and act as a bridge between patients, doctors, and other healthcare professionals across our sites, including Woking Community Hospital.

We want a self-motivated, confident person with previous reception experience and excellent communication and customer-service skills who can