Outpatient Manager

NHS; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dedicated Outpatient Manager to oversee outpatient activities and lead a team in providing exceptional palliative care services. This role is vital in ensuring that patients receive the highest standards of care, while also focusing on staff development and operational efficiency. Join a mission-driven organization committed to transforming end-of-life care and making a meaningful impact in the community. This is an exciting opportunity to contribute to a vital cause while advancing your professional career in a supportive and inclusive environment.

Benefits

27 days annual leave plus 8 public holidays

Competitive parental/sick leave policy

Continuous Professional Development

Help with eye care costs

Marie Curie Blue Light Card

Benefit Hub Discount Scheme

Life assurance for all employees

Qualifications

• Registered nurse or allied health professional with band 6 experience required.
• Demonstrated ability to lead teams and manage operations effectively.

Responsibilities

• Accountable for overall management of the Outpatient Unit.
• Lead recruitment, deployment, and supervision of staff and volunteers.

Skills

Leadership

Team Management

Clinical Experience

Education and Training

Change Management

Communication Skills

Education

Registered Nurse

Teaching Qualification

Job description

We are seeking a highly skilled and experienced professional to join our team as an Outpatient Manager at the Roy Shaw Centre. This role involves overseeing all outpatient activities including providing professional leadership and ensuring that agreed professional standards are reflected in practice within the services provided.

Main duties of the job

As an Outpatient Manager, you will work as an integral part of the place-based Senior Leadership Team, ensuring the provision of specialist palliative care outpatient, support, wellbeing, and outreach services to meet the individual needs of patients and carers.

About us

Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they are likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end of life, through:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

Job responsibilities

You will be accountable for the overall management of the Outpatient Unit, leading on recruitment, deployment, and supervision of staff and volunteers, and ensuring professional standards are reflected in practice to meet the needs of the patients, prioritizing those who find services hard to access.

What we're looking for:

• Registered nurse or allied health professional with significant band 6 experience.
• Demonstrated ability to lead and manage teams effectively, ensuring efficient operations and high-quality outcomes.
• Extensive clinical experience within a similar environment, with a solid understanding of best practices and patient care.
• Adept at providing education and training to support staff development, with a focus on continuous improvement and skill enhancement.
• Skilled in implementing and managing change processes, fostering a culture of adaptability and resilience.
• Excellent written and verbal skills.

What's in it for you:

• Annual leave allowance - 27 days plus 8 public holidays (pro-rated)
• Annual leave aligned to NHS (subject to eligibility)
• Competitive policy for parental/sick leave
• Continuous Professional Development (Marie Curie supports and encourages personal and professional development)
• Help with eye care costs
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit Hub Discount Scheme
• Life assurance for all employees

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you are interested in this position.

Advert closes: 21 April 2025

For more information or an informal chat please contact [e-mail]

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone’s unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [e-mail]

This role will be subject to receiving an enhanced DBS criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

Person Specification

Qualifications

• Registered nurse, Social Worker or Allied Health Professional with significant experience at band 6 in a relevant specialty
• Teaching qualification

Experience

• Experience in a relevant specialty as a senior member of a team
• Resource management
• Audit
• Recruitment
• Working with Volunteers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.