Outpatient Department Manager

The Clatterbridge Cancer Centre; Liverpool; On-site; GBP 49,000 - 57,000; Full time

Job summary

The Clatterbridge Cancer Centre NHS Foundation Trust in Liverpool invites applications for the Outpatient Department (OPD) Manager role. The post holder will plan, coordinate and provide operational management of OPD activity and patient flow, ensuring safe staffing and effective skill mix.

You will lead multidisciplinary teams, drive service development, and oversee teaching and training, with a focus on high quality, patient-centred care and compliance with training and infection control

Qualifications

• NHS registration and nursing qualification in adult care.
• Evidence of ongoing professional development in oncology or related fields.
• Willingness to complete management or teaching qualifications.

Responsibilities

• Plan, coordinate and manage OPD activity and patient flow.
• Apply safe staffing models and allocate appropriate skill mix.
• Work with multidisciplinary teams across the organisation.
• Deliver evidenced-based, patient-centred, high-quality care.
• Incident, risk and complaint management.
• Recruitment and development of staff.
• Ensure department compliance with mandatory training requirements.
• Drive service development and creation of SOPs and processes.

Skills

Leadership and management experience

Experience of teaching

Experience of multi-professional work

Advanced communication skills

Education

First Level Registered Nurse (Adult)

First level degree in related subject

Post-basic qualification in cancer/palliative care or relevant subject

Evidence of continued professional development

Advanced Communications Skills Training or prepared to work towards

Management Qualification

Recognised teaching /mentorship qualification

Job description

Site The Clatterbridge Cancer Centre - Liverpool Town Liverpool Salary £49,387 - £56,515 per annum Salary period Yearly Closing 20/10/2026 23:59

In cases where we receive a high volume of applications, we reserve the right to automatically close any vacancies prior to the specified closing date - all vacancies are capped at a sufficient number to progress to shortlisting stage; you are advised to submit your completed application form as early as possible.

We want our recruitment process to be fair, inclusive, and accessible for everyone. If you need support or a reasonable adjustment at any stage of the application or interview process, please contact our Recruitment Team - 0151 5565176 or [e-mail]. Adjustments may include alternative formats, extra time for assessments, communication support, accessible interview arrangements, interview questions prior to interview or other changes tailored to your needs.

Right to work: We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa

An exciting opportunity exists for the appropriately skilled and experienced candidate to join the Clatterbridge Cancer Centre, as the Outpatient Department (OPD) Manager.

Main duties of the job

The post holder will be responsible for the planning, co-ordination and operational management of the OPD activity and patient flow. Consequently, the application of safe staffing models and allocation of effective skill mix are key. Working collaboratively with Multidisciplinary Teams across the Organisation is a central activity, therefore, the enhanced communication skills are fundamental.

Other responsibilities of the role include:

• Ensuring the delivery of evidenced based, patient centred and high quality care
• Incident, risk and complaint management
• Recruitment and development of staff
• Ensure department compliance with statutory and mandatory training requirements
• Proactive management of performance, conduct and attendance concerns in line with Trust policies
• Service development and improvement
• Creation of SOPs, policies and processes
• Care, maintenance and complication management of central vascular access devices
• Compliance with infection, prevention and control policies
• Data interpretation and presentation
• Informal and formal teaching / training

Working for our organisation

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres providing highly specialist cancer care to a population of 2.4m people across Cheshire and Merseyside, and the surrounding areas, including North Wales and the Isle of Man.

Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.

Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.

We are -

• Kind
• Empowered
• Responsible
• Inclusiv e

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

Qualifications

• 1st Level Registered Nurse (Adult)
• First level degree in related subject.
• Post-basic qualification in cancer/palliative care or relevant subject
• Evidence of continued professional development.
• Advanced Communications Skills Training or prepared to work towards
• Management Qualification
• Recognised teaching /mentorship qualification

Knowledge and Expertise

• Knowledge of Cancer, treatment modalities and services
• Role of Charities and partnership working in the NHS.
• NHS structures and functions

Experience

• Relevant post registration experience, at Band 6 or above, in cancer, or the speciality.
• Experience of teaching
• Leadership and management experience
• Experience of multi- professional working

The cost of processing a new DBS application is met by the successful applicant. DBS costs are recovered via salary deduction following commencement in post - further details including cost are available from the Recruitment Team. It is a Trust recommendation that candidates requiring a DBS check subscribe to the DBS Update Service - further details are available here - https://www.gov.uk/dbs-update-service . Candidates who withdraw post-DBS submission will be invoiced for the full cost of the check including administration fee.

The Trust takes active responsibility for meeting national guidance and legal requirements in relation to our Safeguarding Policy, including local arrangements for the protection of adults at risk.

The Trust is committed to providing high standards of both patient and staff experience. To support us in doing this the Trust, in partnership with Trade Unions has developed and embedded key values and behaviours that all staff are required to demonstrate throughout their employment. The Trust's values and behaviours support the Trust Vision 'to provide the best cancer care to the people we serve' and our Mission 'to improve health and wellbeing through compassionate, safe and effective cancer care'.

We promote and support diversity in our workforce. The Trust have staff networks such as Ethnic Diversity Staff Network, LGBTQ+ Staff Network, Armed Forces Staff Network, MAPLE Staff Network & Menopause Support Group. The Trust does not tolerate discrimination, bullying or harassment and has firmed up processes for reporting this, including a dedicated Freedom To Speak Up (FTSU) Guardian.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.