Outlet - UK Assistant Manager

Clarksoutlet; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Job summary

Clarks Outlet in London is seeking an Assistant Store Manager to support the Store Manager and lead daily retail operations.

You will drive performance, coach the team, manage stock and POS systems, and ensure exceptional customer service in a fast-paced environment.

The role requires flexible 7-day shifts, weekend and bank holiday availability, with a comprehensive benefits package including Store Bonus Scheme and Discount Card.

Qualifications

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable driving KPIs and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Responsibilities

• Lead store operations and support the Store Manager.
• Drive daily performance and achieve store KPIs.
• Coach and develop the retail team.
• Ensure high quality customer service in a fast-paced environment.
• Oversee stock handling and POS usage.

Skills

Retail leadership

KPI management

Team leadership

Communication skills

Organizational skills

Problem-solving

Customer service

Tools

POS systems

Microsoft Office/Google Workspace

Job description

3040 - Clarks Outlet - London O2, Unit 8.13 8.14 The O2, Peninsula Sq, London, City of London, United Kingdom

Job Description

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role:

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and solid organizational and problem‑solving abilities.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast‑paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay

Join us and bring your positive energy to Clarks – where every day is an adventure!