Outlet Store Manager - Bicester F/M

Moncler; Bicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury fashion brand is seeking an Outlet Store Manager for its Bicester location. The role involves inspiring and managing a team to excel in business performance while maintaining high standards of customer service and store presentation. The ideal candidate will have significant managerial experience in luxury retail, a strong focus on KPIs, and a passion for fostering a diverse and engaging work environment.

Qualifications

• 3-5 years of managerial experience in luxury retail.
• Fluency in English; additional languages are a plus.

Responsibilities

• Create lasting relationships with clients and exceed their expectations.
• Maintain visual merchandising standards and store cleanliness.
• Empower team members and foster a feedback-oriented environment.

Skills

Leadership

Communication

Team Management

Customer Service

Education

Degree in Retail or Hospitality Management

Tools

MS Office

Job description

Moncler Bicester, England, United Kingdom

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MONCLER is seeking a Store Manager for its Outlet in Bicester.

The Store Manager will aim to excel in business performance and qualitative objectives, inspiring, managing, and coaching the team to go beyond expectations.

Main responsibilities include:

1. Create genuine, attentive, and lasting relationships with clients by listening, meeting, and exceeding their needs and expectations.
2. Focus on achieving excellent performance and results based on clear KPIs in a competitive environment.
3. Maintain visual merchandising standards and overall store standards, including technical maintenance, cleanliness, and staff appearance.
4. Enhance knowledge of the brand's history and values, promote collections and product features.
5. Create an engaging work environment that values trust and diversity.
6. Empower team members through engagement and motivation; recognize individual strengths and provide improvement solutions.
7. Identify talent and potential, fostering a feedback-oriented coaching environment to support team and individual development.
8. Lead the team to achieve shared goals by setting clear priorities, tasks, and role definitions.

Requirements:

1. 3-5 years of managerial experience in similar structured fashion luxury and retail companies.
2. A degree in Retail or Hospitality Management is advantageous.
3. Willingness to grow within the organization; willingness to relocate is a plus.
4. Fluency in English; additional languages are a plus.
5. Proficiency with MS Office and experience with payment and warehouse management systems.

"Moncler Group is an equal opportunity employer, committed to diversity and inclusion for all employees."