Assistant Store Manager - (Assistant Head Coach) Bicester

Nike; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is searching for an enthusiastic Assistant Head Coach to join their dynamic retail team. This role involves collaborating with the Head Coach to enhance the shopping experience while leading a diverse team to deliver exceptional service. The ideal candidate will have a strong retail background, a passion for sports, and the ability to coach and develop team members. Enjoy a motivating environment that values diversity and offers exciting opportunities for career growth, along with attractive benefits and employee discounts. If you're ready to take on a leadership role in a vibrant setting, this position is perfect for you.

Benefits

Monthly bonus payments

Employee discounts

Benefits Package

Pension & Share scheme

Training on leadership and sales

Access to sports activities

Opportunities for career development

Qualifications

• Experience in retail and management roles is essential.
• Strong communication and consumer service skills are required.

Responsibilities

• Support the Head Coach in creating a unique shopping experience.
• Oversee and develop a diverse team to ensure service excellence.

Skills

Leadership

Consumer Service

Communication

Team Development

Retail Experience

Education

Extensive Retail Experience

Job description

Assistant Store Manager (Assistant Head Coach) - Nike Factory Outlet Bicester

Do you know what we are missing to create the best retail team on the globe? Someone like YOU!

In our NIKE Retail Stores, we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead", and a Sales Associate is called "Athlete".

Join the NIKE, Inc. team!

As an Assistant Head Coach you are:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting, and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellence processes and tools to reach sales targets, optimize services, and improve consumer satisfaction as well as increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete, and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace, and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

What you get:

• Attractive salary that evolves with the market and experience.
• Opportunity to receive monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive Benefits Package, Pension & Share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales, and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.

What you bring:

• A passion for NIKE and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of the English language (written and spoken).
• Experience and competency in providing exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Qualifications:

• Extensive retail experience including experience in management.
• Enthusiasm and passion for sports and/or sports fashion.
• Availability to work evenings and weekends.