Outlet Manager - Bars

Fairmont Hotels & Resorts; ST Andrews; On-site; GBP 25,000 - 45,000; Full time

Job summary

An iconic luxury hotel is seeking a dynamic Beverage Operations Manager to lead the teams at two renowned bars. This role involves enhancing service quality, managing daily operations, and developing staff to deliver exceptional guest experiences. With opportunities for growth and development across a global brand, this position offers a unique chance to be part of a prestigious establishment. Join a vibrant team dedicated to excellence in hospitality and make a significant impact on the guest experience, while enjoying competitive benefits and a supportive work environment.

Benefits

Staff shuttle service

Equal share of TRONC

Gratuities on top of salary

Opportunities for development

Complimentary staff canteen

50% off dining

Employee rates for Spa treatments

Access to gym and pool services

On-the-job training

Regular social events

Qualifications

• Strong leadership skills with a focus on enhancing service quality.
• Excellent knowledge of food and beverage products and trends.

Responsibilities

• Manage day-to-day operations of Kittocks Den and Zephyr Sports Bar.
• Hire and schedule staff while ensuring excellent service standards.
• Maintain effective communication within the team and other departments.

Skills

Leadership Skills

Food and Beverage Knowledge

Service Standards

Communication Skills

Education

2+ years in F&B Head of Department

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

Fairmont St Andrews is seeking a dynamic Beverage Operations Manager whose demonstrated leadership skills will enhance the reputation, quality and performance of Kittocks Den and Zephyr Sports Bar.

Reporting to the Director of F&B, this position will be responsible for the effective and efficient day-to-day operation of the two Outlets.

A Little More About What You Will Be Doing

1. You will be responsible for hiring, scheduling and monitoring Bartenders and F&B Servers.
2. Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail.
3. Enhance the leadership skills of the additional leaders in Kittocks Den and Zephyr Sports Bar.
4. Ensure effective working relationships and clear communications are maintained with all colleagues and leaders in the outlet and other departments.
5. Attend to all guest requests, being constantly aware of anticipating guests needs and remain in the bar at all times during service.
6. Help ensure the smooth running of all guests requirements and needs on each table.
7. Prepare staff rotas in accordance to budget guidelines of wage cost and productivity.
8. Adhere to liquor laws and regulations.
9. This position will require a ‘hands on’ approach providing coaching and guidance to all colleagues within your department.

Qualifications

1. Excellent knowledge of food and beverage products, marketplace trends and service standards essential.
2. Minimum 2 years as a F&B Head of Department.
3. Must be eligible to live and work in the UK.

Additional Information

1. Staff shuttle service to/from St Andrews.
2. Very competitive equal share of TRONC based on hours worked.
3. Gratuities on top of salary and TRONC.
4. Opportunities for development and growth across Accor properties worldwide.
5. Complimentary staff canteen.
6. 50% off dining in our Food and Beverage outlets.
7. Employee rates for Spa treatments and green fees.
8. Access to gym and pool services.
9. Growth opportunities.
10. On-the-job training.
11. Regular social events.
12. Access to PressReader.