Outdoor Parking Enforcement Officer – Harrogate

North Yorkshire Council; Harrogate; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Annual leave 28–34 days

Employee discounts

Training opportunities

Wellbeing support

Job summary

North Yorkshire Council in Harrogate is seeking Civil Enforcement Officers to patrol car parks, town centres, and streets, ensuring parking regulations are followed fairly. You will work outdoors, engage with residents and visitors, and provide high-quality customer service while supporting safer parking practices.

Full training is provided. A UK manual driving licence is required, and the role includes a rota pattern across 5 days in 7 with early starts and weekend duties.

Qualifications

• Proven ability to work outdoors in all weather conditions.
• Excellent customer service and communication.
• Full training provided; previous enforcement experience not required.
• Driving licence required.

Responsibilities

• Issue Penalty Charge Notices using handheld devices.
• Provide excellent customer service and assist the public with enquiries.
• Patrol designated areas independently and as part of a team.
• Report hazards and defects to help keep communities safe.
• Prepare clear and accurate reports when required.
• Act as a visible presence to improve compliance and safety.

Skills

Customer focused

Confident communication

Reliable & flexible

Independent work

Good judgement

Outdoor work

Positive resilience

Education

Full UK manual driving licence

Tools

Handheld devices

Job description

North Yorkshire Council in Harrogate is seeking Civil Enforcement Officers to patrol car parks, town centres, and streets, ensuring parking regulations are followed fairly. You will work outdoors, engage with residents and visitors, and provide high-quality customer service while supporting safer parking practices.

Full training is provided. A UK manual driving licence is required, and the role includes a rota pattern across 5 days in 7 with early starts and weekend duties.