Outdoor Gear Store Specialist - Customer-Focused

GO Outdoors LTD; Chester; In loco; GBP 12.000 - 15.000; Tempo pieno

Descrizione del lavoro

GO Outdoors LTD in the United Kingdom is seeking a Store Colleague to greet customers, maintain displays, replenish stock, and deliver a high standard of service on the shop floor.

You will use in-store technology, work with colleagues, and follow health and safety policies while helping customers find the right products and ensuring the store runs smoothly. This role offers a chance to learn new skills and develop within a busy retail environment.

Competenze

• Excellent customer service and interpersonal skills.
• Able to adapt communication style for different customers.
• Strong organisational abilities to manage tasks on the shop floor.
• Collaborative attitude and willingness to work as part of a team.
• Willingness to learn company processes and procedures.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conoscenze

Customer service

Communication

Teamwork

Organisational skills

Adaptability

Descrizione del lavoro

GO Outdoors LTD in the United Kingdom is seeking a Store Colleague to greet customers, maintain displays, replenish stock, and deliver a high standard of service on the shop floor.

You will use in-store technology, work with colleagues, and follow health and safety policies while helping customers find the right products and ensuring the store runs smoothly. This role offers a chance to learn new skills and develop within a busy retail environment.