Outdoor Gear Customer Advisor (Flexible Hours)

Cotswold Outdoor Ltd.; Guildford; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Staff discount

Holiday entitlement

Annual bonus

Wellbeing support

Training programs

Perks platform

Job summary

Cotswold Outdoor Ltd. is seeking a Sales Assistant (Customer Advisor) in Guildford to help customers find the right outdoor gear and provide friendly, expert service.

You’ll gain training on boot fitting, gait analysis, and rucksack fitting, and enjoy a supportive team that values growth and outdoor passion. We offer a starting hourly wage with flexible hours, a generous staff discount, holidays, a yearly bonus, and ongoing training from top outdoor brands.

Qualifications

• Enjoys helping people and providing great customer service.
• Communicates well with diverse customers.
• Is organised and can multitask.
• Eager to learn about outdoor products.

Responsibilities

• Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear.
• Keep shelves tidy and create a welcoming environment for every customer.
• Build product knowledge through training and hands-on experience to offer reliable advice.
• Learn and deliver specialist services like gait analysis, boot fitting, and rucksack fitting with training provided.
• Help the store run smoothly by organising stockrooms and ensuring products are easy to see.
• Be part of a flexible team with weekend shifts; participate in ongoing learning and development.

Skills

Customer service

Communication

Organisation

Eagerness to learn

Job description

Cotswold Outdoor Ltd. is seeking a Sales Assistant (Customer Advisor) in Guildford to help customers find the right outdoor gear and provide friendly, expert service.

You’ll gain training on boot fitting, gait analysis, and rucksack fitting, and enjoy a supportive team that values growth and outdoor passion. We offer a starting hourly wage with flexible hours, a generous staff discount, holidays, a yearly bonus, and ongoing training from top outdoor brands.