Outbound Sales Advisor - Warm Leads

Higham and Higham Limited; Crewe; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Competitive salary reviews

Annual leave up to 35 days

Birthday leave

Pension

Healthcare plan

Staff discount

Referral scheme

Free parking

Mental health support

Job summary

H2eCommerce in Crewe is seeking an experienced Outbound Sales Advisor to join our on-site team. The role focuses on warm leads, no cold calling, and generous monthly bonuses, with a basic salary of £28,840 plus unlimited commission and a typical OTE up to £36,000 per year.

You’ll speak with customers, maintain accurate records, and strive to hit targets while developing product knowledge of our inks and toners. Hours are Monday to Friday, 08:50–17:20, in Crewe.

Qualifications

• One year or more in outbound telesales.
• Proficient with Excel and IT tools.
• Confident and enthusiastic with a friendly disposition.

Responsibilities

• Speak directly with customers, offering expert advice and building relationships.
• Accurately maintaining documentation and databases.
• Hit targets and earn monthly bonuses as part of a growing team.

Skills

Outbound sales

Excel

IT literacy

Negotiation

Job description

Join Our Winning Team as an Outbound Sales Advisor!

Ready to take your sales career to the next level? We're on the lookout for passionate, experienced Outbound Sales Advisors to join our thriving team. No cold calling, just rewarding conversations and monthly bonuses to boost your earnings!

We offer a highly competitive basic salary of £28,840 plus unlimited commission with an average OTE of up to £36,000 per annum.

Why You’ll Love This Role:

Warm Leads Only: All your calls are with customers who’ve already reached out to us—no cold calling required!

Unlimited Bonus Potential: Realistic targets, achievable goals, and a clear path to earning generous bonuses each month.

Dynamic Conversations: From helping individuals find the perfect product to advising large businesses on their needs, no two calls are the same.

Close the Deal: Use your natural charm, backed by expert training, to remove doubts, provide advice, and secure the sale.

What We Offer:

In-depth Training: We’ll set you up for success with all the tools and knowledge you need to excel.

Career Growth: Be part of a supportive team that invests in your training and development.

Great Location: Work on-site at our friendly Crewe office with a fantastic team culture.

Your Day-to-Day:

Speak directly with our customers, offering expert advice and showcasing our fantastic range of own-branded ink and toner products whilst building strong relationships.

Accurately maintaining documentation and databases

Hit your targets, earn your bonuses, and feel the excitement of contributing to a growing, successful team!

Hours of work are:

Monday-Friday 08:50am-5:20pm on site in Crewe.

Experience of one year or more in an outbound telesales role

Able to multitask

Confident and enthusiastic with a friendly disposition

Team player

Positive ‘can do’ attitude

Attention to detail, high levels of accuracy

Competent with Excel

IT literate

The ability to actively listen, influence and negotiate with customers

About Company

Founded in 2001, H2eCommerce is a specialist online retailer of printer consumables, printers, stationery and office supplies. From our sites in Winsford and Crewe in Cheshire, we operate as part of a highly successful Europe-wide group with a turnover in excess of £400m.

Our flagship brand, Cartridge People, is led by a team of industry experts and offers both newly released original branded products and high-quality Own Brand compatible cartridges. This gives households and businesses a comprehensive choice of dependable, great-value printing solutions. We’re also proud of our UK-based, award-winning customer service.

Alongside Cartridge People, our 123-3D.co.uk brand is the UK’s dedicated 3D printing specialist, with one of the widest ranges of 3D printers, filaments and accessories in the country – all at highly competitive prices.

It’s an exciting time to join H2eCommerce as we continue to grow our brands, expand our product ranges and help customers get more value from their everyday printing and office supplies.

DE&I

H2e Commerce was formed with the principles of humanity and equality and these values are at the very heart of what we do and how we do it.We focus on creating an environment that values and respects everyone and a workplace that nurtures, supports and empowers employees to fulfil their full potential.Only with a diverse and inclusive team that feels a sense of belonging will we achieve our vision to be the best in our market by continuously delighting our customers.

• Competitive salary with annual salary reviews
• 30 days annual leave with anadditional day of leave for each full year spent with the company, up to 35 days per year
• One day birthday leave each year
• Death in service insurance at 3 x annual salary
• Pension
• Simply Health Plan
• Generous long service cash rewards from 5 years of service
• Cycle to work scheme
• Discounted Gym Memberships
• Staff discount on products
• Staff referral scheme with cash rewards
• GP access and mental health counselling support
• Yearly flu vaccinations
• Specsavers vision/ eye care
• Free parking with easy access to rail and bus routes
• Fun and exciting social and team building events