OTC Manager

Nomad Foods; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the frozen food sector seeks an OTC Manager for their London office. In this pivotal role, you will oversee the Order to Cash processes, lead a high-performing team, and collaborate across various departments to enhance operational efficiency and customer satisfaction, contributing to the growth of well-known brands.

Benefits

Career progression opportunities

Flexible working environment

Qualifications

• 3+ years in a similar O2C management role.
• High level of leadership skills and ability to manage multiple stakeholders.
• Strong analytical skills and experience in a controlled environment.

Responsibilities

• Manage the day-to-day operations of the Order to Cash function.
• Lead and motivate the O2C team for optimal performance.
• Ensure all functional tasks are completed to deadlines.

Skills

Leadership

Analytical skills

Communication

Education

Accounting experience

3+ years in O2C management

Tools

SAP

Job description

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We are seeking a highly motivated OTC Manager to join our diverse, high performing team. You will play a key role within with in our shared finance centre working for some of Europe’s most well known frozen food brands including Birdsye, Findus, Aunt Bessie and Goodfella Pizzas.

About The Role

The O2C Manager will ensure that the department operates smoothly and maintains accurate and complete records regarding KPIs’ relating to receivables.

The manger will also be responsible to lead the O2C team based in the shared finance department.

This role is expected to play an important and integral part in embedding a new ERP system and best in class Order to Cash (O2C) processes across the business working alongside with key stakeholders across the organisation.

Key Accountabilities

• Optimise net working capital by providing leadership around cash collection, setting achievable targets and engaging with stakeholders to resolve customer driven queries or payment delays.
• Manage the day-to-day operations of the O2C function. Ensure that policies, procedures, and controls are implemented and followed.
• Responsible and accountable in ensuring all O2C functional tasks are accurately completed to deadlines
• Manage, review, establish, approve and maintain credit limits on all new and current customer accounts
• Ensure customer master data information is accurately recorded and any changes are actioned
• Actively monitor and work with internal and external departments to resolve all outstanding O2C queries
• Manage the monitoring, tracking and enforcing department policies, procedure and target while identifying inefficiencies and propose, develop and document new concepts and procedures
• Ownership of Finance O2C function related SOX controls ensuring they are complete, reviewed and signed off in a timely manner. Ensure SOX CAPD’s (Control Activity Process Datasheets) are accurate
• Manage the accounts Receivable O2C month end closer process including the preparation of all Accounts Receivable reporting
• Accountable and responsible for billing process including all customer and intercompany invoices. Maintain regular engagement with EDI service providers to ensure prompt resolution of any failures / changes in system.
• Build, lead, and motivate a high-performance O2C team to deliver an outstanding and efficient operating framework that supports all our selling channels, products, and businesses actives across the Group
• Proactively review all Accounts Receivable tasks and identify opportunities for process improvement and demonstrate leadership within the O2C function and wider organization whilst embracing a culture of continuous improvement
• Own and manage internal and external audit requests the Accounts Receivable function
  
  

About You

• Line management experience and high level of leadership skills
• 3+ years previous experience in a similar O2C Management role that would include credit control, customer service, claim management, and billing
• Delivering significant change in a highly controlled environment
• Accounting experience
• SAP
• Highly computer literate
• Strong analytical skills with ability to communicate effectively across the organisation
• Ability to manage multiple stakeholders to implement new processes
  
  

What We Can Offer You

We’re on an exceptional adventure and can offer a truly purpose led career with flexibility. In addition, you will benefit from the below:

• An ambitious employer with recognized brands and growth potential
• The potential to progress your career across different areas of Birds Eye and Nomad Foods
• A culture where your part of a team, where you feel encouraged to make a difference

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Food and Beverage Manufacturing

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