OT Technician

South West Water Limited; Devon and Torbay; On-site; GBP 28,000 - 39,000; Full time

Benefits offered by this job

Competitive Salary

Annual Bonus Scheme

Pension Scheme

Healthcare Benefits

Employee Discounts

Annual Leave

Job summary

South West Water in Exeter is seeking a committed OT Technician on a 12-month fixed-term contract to support the Alarm Rationalisation Project. You will configure telemetry, manage alarms, and work closely with the Alarm Rationalisation team to improve data quality and operational decision-making.

The role requires IT/OT experience, attention to detail, and willingness to obtain SC clearance. Competitive salary and benefits are provided.

Qualifications

• Experience in IT or OT environments and ability to manage data configurations.
• Strong attention to detail with good organisational skills.
• Willingness to obtain UK Security Clearance (SC).

Responsibilities

• Implement telemetry configuration changes for the Alarm Rationalisation Project.
• Configure and optimise telemetry signals, alarms, system logic and charts in Regional SCADA Telemetry System.
• Coordinate and maintain a schedule of changes with stakeholders.
• Ensure telemetry data and alarms are clear and actionable for operations.
• Develop and maintain configuration templates and standard working methods.
• Provide regular progress updates on requests and changes.
• Support testing activities and identify process improvements.

Skills

OT experience

Analytical skills

MS Office

SQL Server

Change management

Education

GCSEs Maths & English (C/4+)

ITIL Foundation / Engineering or Instrumentation related quals

Tools

SQL Server

Job description

Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.

We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

OT Technician

Full Time 12 month fixed-term contract Exeter

£33,500 per annum, plus benefits

We're recruiting a fixed-term OT Technician to support the delivery of our Alarm Rationalisation Project, which aims to improve the quality, accuracy and effectiveness of alarms and telemetry signals across sewage treatment works and pumping stations.

About the role:

As an OT Technician, you'll play a key role in improving the reliability and effectiveness of alarms and telemetry data across our wastewater network. Working closely with the Alarm Rationalisation team, you'll implement configuration changes within our Regional SCADA Telemetry System, ensuring alarms and events are accurately prioritised, labelled and configured in line with industry standards. Your work will help provide clear, actionable information that supports informed operational decision-making and improves the efficiency of our sites.

What you'll be doing:

• Implementing and managing telemetry configuration changes to support the Alarm Rationalisation Project.

• Configuring and optimising telemetry signals, alarms, system logic and sequence charts within our Regional SCADA Telemetry System.

• Coordinating and maintaining a schedule of configuration changes with project stakeholders.

• Ensuring telemetry data and alarms deliver clear, accurate and actionable information to operational teams.

• Developing and maintaining configuration templates and standardised ways of working.

• Providing regular updates on requests and change progress.

• Following established change management, governance and information security processes.

• Supporting testing activities while identifying opportunities to improve processes and system performance.

What we're looking for:

• Experience working within an IT or Operational Technology (OT) environment.

• Strong analytical, problem-solving and organisational skills, with excellent attention to detail.

• Confident using Microsoft Office applications, with knowledge of SQL Server desirable.

• Ability to manage changing priorities and deliver high-quality work in a fast-paced environment.

• A positive, flexible and customer-focused approach.

• A commitment to health, safety, wellbeing and information security.

• A willingness to continuously develop technical knowledge and skills.

• GCSEs in Maths and English (Grade C/4 or above, or equivalent).

• Ability to successfully obtain UK Government Security Clearance (SC).

• ITIL Foundation, A-Level, BTEC Level 3 or equivalent qualifications in Engineering, Electronics, Instrumentation or a related technical discipline would be advantageous.

At South West Water, we believe in rewarding our people for their hard work and dedication. As an OT Technician you'll receive the following:

• Competitive Salary - Based on experience and skills

• Annual Bonus Scheme - Recognising company performance

• Pension Scheme - Helping you plan for your future

• Healthcare Benefits - Access to employee assistance programs

• Employee Discounts - On various products and services

• Annual Leave - Take time to recharge with our holiday entitlement and the ability to buy and sell

Closing Date: 16th October 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid

- Build trust and be trusted. Be the one we all look to and can depend on.

Be You

- We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future

- Embrace change. Drive Progress. Own the challenge.