OT Operations Technician: SCADA & PLCs (Water)

South Staffordshire Plc; Bloxwich; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Family-Friendly Leave

Company Pension

Employee Assistance Programme

Cycle to Work

Career Development

Diversity & Inclusion Networks

Annual Salary Review

Job summary

South Staffordshire Plc is seeking a Technician for its Operational Technology team to support and maintain critical OT systems across sites. You will work with SCADA, PLCs, RTUs, and telemetry, carrying out maintenance, fault diagnosis and system improvements to ensure reliable water services.

You will join a team focused on safety, regulatory compliance and resilience, with opportunities to contribute to disaster recovery and cyber security practices.

Qualifications

• Experience supporting, maintaining or fault-finding industrial control, automation, telemetry or OT systems.
• Understanding of industrial control systems and associated equipment.
• Strong diagnostic and fault-finding skills across electrical, control, communications or computing technologies.
• Experience in planned and reactive maintenance environments.
• Good communication skills and ability to collaborate with technical and operational teams.
• Strong organization and meticulous record-keeping.

Responsibilities

• Maintain and support SCADA systems, PLCs, RTUs, telemetry platforms and related infrastructure.
• Execute planned and reactive maintenance to maximise system reliability and availability.
• Conduct routine health checks and assist with software, firmware and hardware updates.
• Respond to incidents, diagnose faults and support system recovery; assist with root-cause investigations.
• Support backup, recovery and resilience testing across OT systems.
• Assist with compliance, audit evidence and cyber security activities.
• Help implement, test and document system changes and upgrades; assist with commissioning.
• Collaborate with engineers, suppliers and cyber security specialists; provide technical user support.
• Maintain asset records and documentation; participate in technology refresh programmes.

Skills

Industrial control & OT systems

Diagnostics & fault-finding

Electrical, control, communications or

Education

Electrical/electronic/automation/engineering qualifications

Tools

SCADA systems

PLC

RTU

Telemetry infrastructure

Job description

South Staffordshire Plc is seeking a Technician for its Operational Technology team to support and maintain critical OT systems across sites. You will work with SCADA, PLCs, RTUs, and telemetry, carrying out maintenance, fault diagnosis and system improvements to ensure reliable water services.

You will join a team focused on safety, regulatory compliance and resilience, with opportunities to contribute to disaster recovery and cyber security practices.