Orthodontic CQC Registered Dental Practice Manager

Dentalcare Group; Greater London; On-site; GBP 42,000 - 52,000; Full time

Job summary

Dentalcare Group is seeking an enthusiastic Orthodontic CQC Registered Dental Practice Manager to join our Marlborough practice. We are a mixed NHS/Private practice that prides itself on patient-centred care and excellent standards.

You will oversee governance, staffing, budgets and KPIs, recruit and manage the team, promote a first-class service, and ensure compliance with Health and Safety, CQC and policy.

Qualifications

• Orthodontic dental management experience essential.
• Leadership and team management experience.
• Strong communication and customer-facing skills.

Responsibilities

• Oversee clinical governance system and maintain practice policies including Health & Safety.
• Recruitment of support and clinical staff; manage rotas, appraisals and inductions.
• Lead and promote a team environment focused on first-class patient service.
• Build productive relationships with associates to support engagement and retention.

Skills

Leadership

Team management

Communication

Budgeting

KPIs

Job description

Here at Dentalcare Group, we are looking for an enthusiastic and passionate Orthodontic CQC RegisteredDental Practice Manager to join our practice in Marlborough. We are a mixed NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care.

About the Role

• Managing the clinical governance system and maintaining practice policies including Health & Safety
  
• Recruitment of support and clinical staff;
• Management of team to include: Rotas, Appraisals as well as inductions
• Promoting a team environment and culture that is committed to executing a first‑class service to our patients
• Build productive relationships with associates, supporting strong engagement and retention through regular touch base sessions
  
• Ensure quality for our patients through full compliance with all internal and legislative requirements (e.g. Health and Safety, CQC, Clinical Governance, Company policy)
  
• Support and resolve any employee relations issues to a satisfactory conclusion
  
• Ensure that the practice is offering the best proposition through their opening hours
• Ensure each practice is building their reputation in their local area as the go to dental practice.
  
• You will work 40 hours per week, between the hours of 8am to 7pm, Monday to Saturday
  
• Pay negotiable depending on experience
  

About You

• Leadership and team management.
• Good communication skills and ability to work with the public.
• Reliable.
• Ability to work in a team.
• Ability to understand and work with budgets, targets and KPI's.
• Previous orthodontic dental management experience is essential
• Be friendly, flexible, highly motivated, and able to work well under pressure
• A profound sense of professionalism and dedication is required for this role

About Us

Dentalcare staff are the key to our success and we offer a great place to work in return. Employees joining Dentalcare have the benefit of tailored induction, ongoing career development and dedicated support from their managers and directors. Every encouragement is given to staff to build additional knowledge. We believe good clinical, or corporate governance is vital for patients but can be as valuable to employees.

We are looking to elevate people with experience into suitable jobs within the dental industry and you'll find were a friendly and professional company you'll be keen to be associated with.

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.