Organisational Effectiveness & Workforce Planning Lead

FDJ UNITED; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

FDJ UNITED is seeking an Organisation Effectiveness & Workforce Planning Lead to shape the future of our operating model. You will integrate people analytics with strategic workforce planning and organisation design to deliver actionable insights and sequenced workforce actions that drive performance and capability.

In this role, you will partner with senior leaders across Finance, Talent, and BU HR to create evidence-based workforce strategies, forecast capability needs, and support

Qualifications

• Experience leading organisation effectiveness and change initiatives.
• Strong capability in workforce analytics and data-driven insights.
• Ability to translate business strategy into workforce actions.
• Stakeholder management across senior leadership.

Responsibilities

• Lead OBG people analytics and workforce intelligence initiatives.
• Develop and maintain Strategic Workforce Plans with BU collaboration.
• Model workforce investment, productivity, and operating costs.
• Design organisation design and change programmes with governance.
• Monitor organisational health and assess governance and accountability.

Job description

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?

The Organisation Effectiveness & Workforce Planning Lead is responsible for shaping OBG's future organisation by integrating people analytics, strategic workforce planning and organisation design and change. The role translates business strategy, transformation plans and insights from people data into forward-looking workforce scenarios, operating-model implications, capability requirements and sequenced workforce effectiveness actions that improve performance, productivity and long-term organisational capability.

Working with the Director of Organisational Effectiveness and HR Transformation, OBG Executive and Senior Leadership Teams, People Partners, Finance and BU and Group HR Centres of Excellence, the role will establish a consistent BU-wide approach to people analytics and strategic workforce planning and provide a common evidence base for workforce and organisation operating model decisions. This approach will create a view of the future talent needs and organisation optimisation, supporting the proactive identification of requirements for reskilling, recruitment, location footprint and organisation change, and help put in place specific interventions needed.

Key Responsibilities:

People Analytics & Workforce Insights

• Evolve the strategy and delivery of OBG people analytics and workforce intelligence focused on identifying emerging risks, opportunities, actions and measurable outcomes rather than reporting alone
• Lead and Manage the People Insights Specialist to develop meaningful workforce metrics and dashboards that support business leaders and the People function.
• Analyse workforce trends, identifying emerging opportunities and risks.
• Drive continuous improvement in HR data quality and reporting capability.
• Translate analytical insight into practical options and recommendations for workforce, organisation, talent, reskilling and resourcing decisions.
• Build forecasting and scenario modelling capability to improve workforce planning.

Strategic Workforce Planning

• Lead the development and maintenance of OBG’s Strategic Workforce Plan, working closely with the FDJ United Group People teams to ensure consistency with workforce planning approaches and frameworks while meeting OBG's business needs.
• Identify future skills and capability requirements across the Business Unit, including the timing, scale and affected populations resulting from these requirements, and develop capability forecasts and gap assessments
• Identify workforce risks related to skills and roles, labour market trends, organisational capacity and transformation, with clear indicators and mitigation options.
• Partner with Finance, Talent Development, Talent Acquisition and business leaders to model workforce investment, productivity and operating cost scenarios, ensuring workforce plans remain commercially sustainable and aligned to business strategy.
• Develop evidence-based workforce strategies that optimise workforce mix, sourcing, location, automation, organisation design, productivity and operating cost while protecting critical capability and supporting long-term business objectives.
• Translate workforce analysis into clearly prioritised talent, recruitment, reskilling, redeployment, organisation, investment and location interventions. Agree ownership with BU and HR Group Centres of Excellence, People Partners and business leaders and support tracking outcomes.
• Analyse workforce options including permanent, contingent and outsourced models to support business decision making, in partnership with Talent Acquisition.

Organisation Effectiveness, Design & Change

• Lead organisation effectiveness and change initiatives that optimise target operating models, structures, governance, decision rights and workforce productivity in support of strategy and transformation priorities.
• Partner with senior leaders to design, deliver and embed organisation design and transformation initiatives, providing expert advice on organisational principles, industry best practice and scalable organisational solutions.
• Assess organisational health and effectiveness, identifying opportunities to improve accountability, collaboration, role clarity, spans and layers, governance and organisational performance.
• Advise leaders on organisational design decisions, ensuring changes are supported by robust analysis, clear governance, appropriate decision rights and consideration of wider business impacts.
• Work with People Partners, Finance and Centres of Excellence to translate approved designs into sequenced change and workforce actions, with clear delivery accountability and alignment to workforce strategy.
• Lead cross-BU organisational change and transition activities, including impact assessments, risk management and change readiness, to ensure successful implementation while minimising disruption to business-as-usual operations.
• Evaluate the effectiveness of organisational changes, measuring business