Order Management Coordinator

SharkNinja; Leeds; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Employee stock purchase

Wellness programs

Product discounts

Job summary

SharkNinja in Leeds is seeking an Order Management Coordinator to support our EMEA growth. You’ll ensure sales orders are processed smoothly, products are delivered on time, and customers receive best-in-class service across internal and external stakeholders.

You’ll liaise with freight and logistics providers, retailers and cross-functional teams to track orders, manage discrepancies, and improve processes.

Qualifications

• Some previous work experience in logistics, operations or customer service.
• Curiosity, accuracy, energy and a hands-on mindset.
• Proactive communicator with stakeholder management.
• Willingness to learn and grow with us.

Responsibilities

• Process and track sales and purchase orders.
• Validate pricing, availability and delivery timelines.
• Coordinate with 3PL and freight partners.
• Update customers and internal teams on order status.
• Produce reports and support operational projects.

Skills

Excel skills

ERP experience

Attention to detail

Strong communication

Team player

Tools

ERP system

CRM

Job description

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Order Management Coordinator

Leeds / Hybrid

We’re looking for a motivated, detail-driven individual to join our fast-paced Order Management team supporting our EMEA growth. This is an ideal opportunity for someone early in their career who’s keen to build experience in supply chain operations, logistics and customer service—with support to grow, learn, and make an impact from day one.

About The Role

As an Order Management Coordinator, you’ll play a key role in ensuring sales orders are processed smoothly, products are delivered on time, and our customers—both internal and external—receive best-in-class service. You’ll liaise with freight and logistics providers, retailers, and internal teams to track and fulfil orders across the EMEA region.

You’ll gain hands‑on experience across:

• Processing and tracking sales and purchase orders
• Validating pricing, availability and delivery timelines
• Managing relationships with third‑party logistics (3PL) and freight partners
• Coordinating customer shipments and monitoring supply chain activity
• Resolving discrepancies and improving processes
• Producing reports and supporting wider operational projects

What you’ll bring:

Some previous workexperience—whether in a placement year, internship, or entry‑level role is ideal, especially if you’ve touched on logistics, operations or customer service. But more important is your mindset: curiosity, accuracy, energy, and a desire to get stuck in.

We’re looking for:

• Strong Excel and general IT skills, ERP experience is a bonus
• Great attention to detail and problem‑solving mindset
• Excellent organisation and multitasking ability
• A team player who thrives in a fast‑moving environment
• Proactive communicator, comfortable working with a wide range of stakeholders
• Willingness to learn and grow with us

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

Learn More About Us

Life At SharkNinja

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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [e-mail]