Order & Logistics Coordinator

AIM Fresh Resourcing Partners Ltd; Sittingbourne; On-site; GBP 26,000 - 36,000; Full time

Job summary

AIM Fresh Resourcing Partners Ltd is seeking a Supply Chain Coordinator to manage orders, stock and transport bookings in a fast-paced Fresh Produce environment.

You will own daily order processing, stock allocation, and liaison with customers, logistics providers, planning and ops teams to keep orders moving accurately and on time, leveraging ERP and EDI systems, and providing updates on status and delivery schedules.

Qualifications

• Strong understanding of order management, stock allocation, and transport booking
• Experience using ERP systems in a commercial or operational setting
• Working knowledge of EDI and data synchronisation processes
• Excellent coordination and communication skills with internal and external stakeholders
• Strong attention to detail with the ability to manage multiple priorities
• Analytical mindset with a practical approach to problem solving
• Confident supporting and training colleagues
• Previous experience within Fresh Produce is highly desirable
• Experience in a supply chain or sales operations environment is advantageous

Responsibilities

• Process daily retailer orders for next day and same day delivery, checking accuracy throughout
• Manage sales orders from receipt through to fulfilment, including order imports
• Allocate stock for both current and next day requirements across all customer accounts
• Book transport and work with logistics teams and providers to ensure on‑time delivery
• Monitor and track deliveries, resolving any issues to prevent delays
• Act as first point of contact for assigned product categories, responding to customer queries promptly
• Provide customers with updates on order status, stock availability, and delivery schedules
• Use ERP systems for order processing, transport coordination, and inventory tracking
• Oversee data synchronisation and EDI processes
• Verify job accuracy, including quantities, categories, and bill of materials
• Prepare detailed daily job sheets to support third party packing operations
• Investigate and resolve stock discrepancies, liaising with colleagues to keep records accurate
• Maintain accurate KPI records and support process improvement
• Support the training and onboarding of new team members

Skills

Order management

ERP systems

EDI & data sync

Coordination

Analytical mindset

Stakeholder communication

Team training

Tools

ERP software

EDI tooling

Job description

AIM Fresh Resourcing Partners Ltd is seeking a Supply Chain Coordinator to manage orders, stock and transport bookings in a fast-paced Fresh Produce environment.

You will own daily order processing, stock allocation, and liaison with customers, logistics providers, planning and ops teams to keep orders moving accurately and on time, leveraging ERP and EDI systems, and providing updates on status and delivery schedules.