Order Administrator

JR United Kingdom; Exeter; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in customer solutions is seeking a detail-oriented individual for a role in customer service and order processing. The successful candidate will provide pricing and order information, process orders, and advise customers on shipments and delivery times. This role requires excellent communication skills, the ability to work independently, and the capacity to prioritize effectively in a fast-paced environment.

Responsibilities

• Supplying information, pricing and order information.
• Processing orders and purchase orders.
• Advising customers on shipments and delivery times.
• Maintaining sales logs and compiling reports.

Skills

Excellent telephone manner

Communication skills

Independent

Teamwork

Task driven

Ability to prioritize workload

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and following up to compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise workload