Orangery - Restaurant Manager

Ardencote; Stratford-on-Avon; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Complimentary Spa Day

Spa facilities access

Employee Assistance Program

Discounts on stays and spa days

Discounts on food & retail

Free Parking

Induction & training

Perkbox discounts

Online doctor support

Development opportunities

Job summary

Ardencote in Stratford-upon-Avon seeks an exceptional Orangery Restaurant Manager to lead the restaurant team, deliver outstanding dining experiences and drive service excellence.

You will oversee daily operations, work with Head Chef, manage budgeting and payroll, recruit and develop staff, handle guest feedback, maintain food hygiene standards, and ensure regulatory compliance while maximizing revenue.

Qualifications

• Have previous experience in a Restaurant Manager or Senior Food & Beverage leadership role.
• Have a proven track record of delivering exceptional guest service within a quality hospitality environment.
• Have excellent leadership, coaching and people management skills.
• Have excellent communication and organisational abilities.
• Have experience managing budgets, payroll and departmental financial performance.
• Have a hands-on approach with the ability to lead by example.
• Have sound knowledge of food safety, health & safety and licensing regulations.
• Have the ability to work under pressure while maintaining exceptional service standards.
• Have a genuine passion for hospitality, guest satisfaction and team development.

Responsibilities

• Lead and inspire a team of Assistant Restaurant Manager, Restaurant Supervisors and Food & Beverage Assistants.
• Delivering exceptional guest experiences throughout the dining journey and foster a culture of service excellence.
• Driving restaurant performance through effective leadership, innovation and continuous improvement.
• Overseeing daily operations, ensuring all company standards, policies and procedures are consistently achieved.
• Working closely with the Head Chef and wider Food & Beverage management team to ensure seamless service delivery.
• Managing recruitment, training, development and performance of the restaurant team.
• Monitoring staffing levels, payroll and departmental costs to achieve budgetary targets.
• Developing initiatives, promotions and upselling opportunities to maximise revenue and profitability.
• Handling guest feedback and complaints professionally, ensuring swift and satisfactory resolution.
• Maintaining the highest standards of food hygiene, health & safety, allergen awareness and regulatory compliance.
• Taking on Duty Management responsibilities and provide support across departments when required.

Skills

Leadership

Guest service

Budgeting

Payroll

Training & development

Communication

Food safety

Job description

We are seeking an exceptional and passionate Orangery Restaurant Manager to lead our restaurant team and deliver outstanding dining experiences for our guests.

This is an exciting opportunity for an experienced hospitality professional who thrives in a high-quality dining environment and is passionate about service excellence, team development, and commercial success.

As a Restaurant Manager, you will take full responsibility for the day-to-day operation of the Orangery Restaurant, ensuring outstanding service standards, operational excellence, and financial performance. Working closely with the Head of Food & Beverage, you will play a key role in shaping the guest journey, developing your team, and supporting the continued success of our Food & Beverage offering.

What You'll Be Doing

Leadership & Operations

• Leading and inspiring a team of Assistant Restaurant Manager, Restaurant Supervisors and Food & Beverage Assistants
• Delivering exceptional guest experiences throughout the dining journey and foster a culture of service excellence
• Driving restaurant performance through effective leadership, innovation and continuous improvement
• Overseeing daily operations, ensuring all company standards, policies and procedures are consistently achieved
• Working closely with the Head Chef and wider Food & Beverage management team to ensure seamless service delivery
• Managing recruitment, training, development and performance of the restaurant team
• Monitoring staffing levels, payroll and departmental costs to achieve budgetary targets
• Developing initiatives, promotions and upselling opportunities to maximise revenue and profitability
• Handling guest feedback and complaints professionally, ensuring swift and satisfactory resolution
• Maintaining the highest standards of food hygiene, health & safety, allergen awareness and regulatory compliance
• Taking on Duty Management responsibilities and provide support across departments when required

About You

• Have previous experience in a Restaurant Manager or Senior Food & Beverage leadership role
• Have a proven track record of delivering exceptional guest service within a quality hospitality environment
• Have excellent leadership, coaching and people management skills
• Have excellent communication and organisational abilities
• Have experience managing budgets, payroll and departmental financial performance
• Have a hands‑on approach with the ability to lead by example
• Have sound knowledge of food safety, health & safety and licensing regulations
• Have the ability to work under pressure while maintaining exceptional service standards
• Have a genuine passion for hospitality, guest satisfaction and team development

Additional Information:

• Full-time - Working 45 hours per week
• Working 5 out of 7 days a week
• Shift Pattern: As required
• Salary: £38,000 per annum
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business
• Applicants must have the right to work in the UK at the time of application and throughout their employment. Unfortunately, sponsorship is not available for this position, either now or in the future

What We Offer

• Complimentary Spa Day on work anniversaries at any of our company spas
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Free Parking
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours!

Expected Salary (this is not sent to the employer)