Oracle Fusion Helpdesk Specialist | Hybrid Edinburgh

Pertemps Edinburgh Contracts; City of Edinburgh; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Pertemps Edinburgh Contracts is recruiting for an IT Helpdesk Advisor to support a public sector client from Edinburgh city centre. The role is temporary, full-time (37.5 hours a week in many organisations; this role specifies 36 hours) with hybrid working and potential consideration of remote arrangements.

The successful candidate will work with Oracle Fusion to provide first-line and more advanced helpdesk support, including fault finding, system testing, user creation, security updates,

Qualifications

• Experience as a system administrator or 1st line helpdesk role.
• Experience with Oracle Fusion.
• Strong troubleshooting and communication abilities.

Responsibilities

• Fault finding and issue diagnosis on IT systems.
• System testing and configuration tasks.
• Creating new user accounts and managing access.
• Applying security updates and patches.
• Processing information and data as required.
• Support with monthly payroll and BACS payments backend.
• Perform other duties as required by the team.

Skills

System administrator experience

First-line support experience

Troubleshooting

Communication skills

Tools

Oracle Fusion

Job description

Pertemps Edinburgh Contracts is recruiting for an IT Helpdesk Advisor to support a public sector client from Edinburgh city centre. The role is temporary, full-time (37.5 hours a week in many organisations; this role specifies 36 hours) with hybrid working and potential consideration of remote arrangements.

The successful candidate will work with Oracle Fusion to provide first-line and more advanced helpdesk support, including fault finding, system testing, user creation, security updates,