IT Helpdesk Advisor Oracle Fusion

Pertemps Edinburgh Contracts; City of Edinburgh; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Pertemps Edinburgh Contracts is recruiting for an IT Helpdesk Advisor to support a public sector client from Edinburgh city centre. The role is temporary, full-time (37.5 hours a week in many organisations; this role specifies 36 hours) with hybrid working and potential consideration of remote arrangements.

The successful candidate will work with Oracle Fusion to provide first-line and more advanced helpdesk support, including fault finding, system testing, user creation, security updates,

Qualifications

• Experience as a system administrator or 1st line helpdesk role.
• Experience with Oracle Fusion.
• Strong troubleshooting and communication abilities.

Responsibilities

• Fault finding and issue diagnosis on IT systems.
• System testing and configuration tasks.
• Creating new user accounts and managing access.
• Applying security updates and patches.
• Processing information and data as required.
• Support with monthly payroll and BACS payments backend.
• Perform other duties as required by the team.

Skills

System administrator experience

First-line support experience

Troubleshooting

Communication skills

Tools

Oracle Fusion

Job description

This IT Helpdesk Advisor Oracle Fusion post with Pertemps Edinburgh Contracts supports a public sector client on a temporary, full-time basis for six months, with possible extension. Based in Edinburgh city centre, the position offers hybrid working, though remote arrangements may be considered, and runs Monday to Friday at 36 hours weekly. Pay ranges from £18.34 to £21.56 per hour.

Duties include fault finding, system testing and configuration, creating new users, applying security updates, processing information, and assisting with month-end payroll and BACS payments.

Applicants should bring prior experience as a system administrator or in first-line support, alongside strong troubleshooting and communication abilities.

Pertemps are working with our public sector client to recruit for IT Helpdesk Advisors on a temporary basis.

Role – IT Helpdesk Advisor

Location – Edinburgh City Centre - Hybrid working (remote working may be considered)

Hours – Monday to Friday, 36 hours per week

Start date – asap

Duration – 6 months with possible extension

Pay rate - £18.34 - £21.56 per hour

The successful candidate will be joining a team to provide support, specifically for Oracle Fusion.

You will be carrying out, but not be limited to:

• Fault finding
• System testing
• System configuration
• New user creations
• Implementing security updates
• Processing data
• Supporting with the back end of monthly payroll and BACS payments
• Any other tasks required

You should have previous experience in a system administrator or 1st line helpdesk role and be experienced with Oracle Fusion. You should be able to work independently and as part of a team.