Oracle Fusion Functional SME / Analyst

Amber Labs; England; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading technology consultancy in the UK is seeking an Oracle Fusion Functional SME/ Analyst to join their expanding Oracle practice. In this role, you will develop post-go-live service design documentation, support technical architecture, and provide expert insight on Oracle solutions. The ideal candidate will have experience in post-go-live service management and a strong understanding of ITIL practices. This position offers a chance to shape capability and influence strategy in impactful public-sector programmes.

Qualifications

• Experience in post–go‑live service management or continuous improvement environments.
• Strong background in service process mapping and operational design.
• Solid understanding of ITIL practices for Incident, Problem, and Change Management.
• SME-level knowledge of Oracle SaaS (ERP or HCM).
• Experience working on large-scale Oracle ERP platforms, ideally within UK Government or shared services environments.

Responsibilities

• Develop detailed post–go‑live service design documentation.
• Support technical architecture design and platform roadmaps.
• Provide expert insight on Oracle solution fit and roadmap alignment.
• Support UAT and OAT activities across service lines.
• Supporting technical architecture design, platform roadmaps, and backlog management.
• Defining automation and AI principles, governance frameworks, and ethical implementation guidelines.
• Managing and monitoring live integrations, including exception handling, error management, and performance oversight.

Skills

Oracle Functional SME / Architect

Service process mapping

ITIL Incident, Problem, and Change Management

Oracle SaaS (ERP or HCM)

Integration architecture

UK Government experience

Post-go-live support

Tools

Oracle ERP

Oracle HCM

Job description

2 days per week on-site - Manchester, Leeds or Newcastle

12 month fixed term (Paye) or Permanent roles available

About the Role

Amber Labs is expanding its Oracle capability to support major transformation programmes across government and large‑scale enterprises. We’re looking for an Oracle Fusion Functional SME/ Analyst to work alongside the Head of Oracle Technology Change, shaping and maturing post‑go‑live service operations for complex Oracle ERP estates.

You’ll play a pivotal role in defining service design, strengthening technical and integration architecture, and ensuring Oracle SaaS platforms continue to evolve, stabilise, and deliver measurable value.

What You’ll Be Doing

• Developing detailed post‑go‑live service design documentation across processes, procedures, operating models, performance measures, and governance.
• Supporting the establishment and continuous improvement of the Technical & Integration Architecture service lines.
• Contributing to the design and documentation of the Oracle Service & Technology SME capability, ensuring clarity of roles, responsibilities, and service boundaries.

Technical & Integration Architecture Support

• Maintaining integration architecture strategies, standards, and governance models aligned to enterprise architecture and business objectives.
• Supporting technical architecture design, platform roadmaps, and backlog management.
• Defining automation and AI principles, governance frameworks, and ethical implementation guidelines.
• Managing and monitoring live integrations, including exception handling, error management, and performance oversight.
• Ensuring technical and integration designs align with enterprise data models, governance policies, and data‑flow requirements.

Oracle Functional Expertise

• Providing expert insight on Oracle solution fit, roadmap alignment, and strategic value to support business and IT decision‑making.
• Translating business needs into Oracle‑specific functional and technical designs aligned with best practice and product capability.
• Supporting functional and technical testing phases, including defect triage, resolution, and validation of Oracle features.

Testing & Service Transition

• Supporting UAT and OAT activities across Technical & Integration Architecture and Oracle SME service lines.
• Contributing to service transition planning, acceptance criteria definition, and readiness assessments for live service adoption.

What You Bring

• Experience as an Oracle Functional SME / Architect within post‑go‑live service management or continuous improvement environments.
• Strong background in service process mapping, requirements definition, and operational design.
• Solid understanding of ITIL Incident, Problem, and Change Management.
• SME‑level knowledge of Oracle SaaS (ERP or HCM).
• Experience working on large‑scale Oracle ERP platforms, ideally within UK Government or shared services environments.

Why Amber Labs?

Amber Labs is a modern, data‑driven technology consultancy specialising in digital transformation, cloud platforms, and enterprise applications. We combine deep technical expertise with a culture of innovation, autonomy, and continuous learning. You’ll join a growing Oracle practice with the opportunity to shape capability, influence strategy, and work on some of the most impactful public‑sector and enterprise programmes in the UK.