Optics Customer Service Apprentice — Paid 13‑Month Training

Specsavers; Workington; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Auto-enrolled pension

Specsavers Perks

WeCare support

Headspace app

Eyecare/earcare discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers in Workington is hiring a Customer Service Apprentice for a 13‑month paid full‑time apprenticeship. You’ll join a friendly, experienced team and gain hands-on training while working 38.75 hours per week, including a weekend day.

We offer £8.50 per hour, auto-enrollment into a pension scheme with employer contributions, Specsavers Perks, WeCare support, Headspace subscription, eye and ear care discounts, and an extra paid day off for your birthday.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork.
• Good initiative and a proactive approach.
• Comfort using IT systems and software.
• Clear, confident communication and listening skills.

Responsibilities

• Provide excellent customer service to store customers.
• Support team with daily store operations.
• Be willing to learn and develop during the apprenticeship.
• Contribute to a positive and welcoming customer experience.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Job description

Specsavers in Workington is hiring a Customer Service Apprentice for a 13‑month paid full‑time apprenticeship. You’ll join a friendly, experienced team and gain hands-on training while working 38.75 hours per week, including a weekend day.

We offer £8.50 per hour, auto-enrollment into a pension scheme with employer contributions, Specsavers Perks, WeCare support, Headspace subscription, eye and ear care discounts, and an extra paid day off for your birthday.