Customer Service Apprentice - Paid 13-Month Optics Training

Specsavers; Norwich; On-site; GBP 16,000 - 21,000; Full time

Benefits offered by this job

40 hours per week

28 days holiday

Training and development opportunities

Job summary

Specsavers in Norwich is offering a Customer Service Apprentice role, a 13-month paid full-time apprenticeship. You will join a friendly, experienced team in-store and gain hands-on training while delivering excellent customer service.

The program includes structured support and development opportunities to build skills in retail and leadership. The role requires enthusiasm for customer service, teamwork, initiative, and comfort using IT systems; strong communication and listening skills are

Qualifications

• Passion for providing excellent customer service and making customers’ lives easier.
• Great teamwork.
• Good initiative.
• Confidence in using IT systems.
• Excellent communication and listening skills.
• Prepared to step out of your comfort zone and try something new.
• Able to receive feedback and be open to development, with guidance and support.
• Not enrolled in another government-funded course.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Willingness to learn

Feedback oriented

Not enrolled in government-funded курс

Job description

Specsavers in Norwich is offering a Customer Service Apprentice role, a 13-month paid full-time apprenticeship. You will join a friendly, experienced team in-store and gain hands-on training while delivering excellent customer service.

The program includes structured support and development opportunities to build skills in retail and leadership. The role requires enthusiasm for customer service, teamwork, initiative, and comfort using IT systems; strong communication and listening skills are