Opticians Team Leader

Boots UK; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non‑Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Job summary

Boots UK is seeking a Team Leader in Glasgow to manage daily store operations and lead the team in providing exceptional customer service. This role involves customer service, clinical tasks, and managing store performance.

The ideal candidate will have experience in an optical environment and a strong desire to learn and grow. Boots UK offers extensive career development opportunities, including leadership training and various employee benefits.

Qualifications

• Experience working in an Opticians or optical environment is highly valued.
• Desire to learn and develop in the optical field.

Responsibilities

• Lead and inspire the store team daily.
• Ensure exemplary customer experience and manage store operations.
• Engage in clinical activities such as pre-screening and dispensing.

Skills

Customer service

Leadership

Desire to learn

Job description

About The Role

As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience.

Duties

Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing and accuracy checks.

Career Development

In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.

Qualifications

• Worked in an Opticians or within an optical environment
• Desire to learn

Desired Experience

• Led or coached a team

Benefits

• Discretionary Quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non‑Clinical Career development opportunities (Apprenticeships)
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Employment Equality

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis. We also discuss flexible working options including job share and reduced hours and provide reasonable adjustments during application and interview processes.