Opticians Practice Manager

Zest Business Group; Cheltenham; On-site; GBP 36,000 - 41,000; Full time

Job summary

Zest Optical are partnering with an independent optician in Cheltenham to recruit a full-time Dispensing Optician Manager. The role blends hands-on dispensing with leadership, shaping how the practice operates and delivering outstanding patient care.

You will manage a team, drive KPIs, and collaborate with the Managing Director and other managers to grow the business while maintaining high clinical standards and service quality.

Qualifications

• Qualified Dispensing Optician registered with the GOC.
• Experience as Optical Practice Manager or Deputy Manager.
• Strong dispensing skills and practice operations knowledge.
• Ability to coach and develop a team.
• Commercial awareness with KPI use.
• Organised, proactive, balances management with patient care.

Responsibilities

• Manage day-to-day running of independent optical practice.
• Lead, motivate and develop the team.
• Maintain high standards of patient care.
• Monitor sales, budgets and performance.
• Develop optical, contact lens and audiology services.
• Involves dispensing with measurements using digital tools.
• Assist with frame buying and merchandising.
• Resolve patient queries and ensure compliance.

Skills

Team leadership

Dispensing expertise

KPI management

Patient care

Staff coaching

Budget monitoring

Education

GOC registered Dispensing Optician

Tools

Digital dispensing technology

Job description

Dispensing Optician Manager - Cheltenham
£36,000-£41,000 including bonus | Independent Opticians | Full Time

Zest Optical are working with an independent opticians in Cheltenham to recruit a full time Dispensing Optician Manager.

This is an opportunity to take a hands-on leadership role, combining team development, practice management and dispensing.You will have the scope to influence how the practice operates, working closely with the Managing Director and other practice managers to build on its success.

Dispensing Optician Manager - Role

• Manage the day-to-day running of a successful independent optical practice
• Lead, motivate and develop the team, creating a positive working environment
• Maintain high standards of patient care throughout the practice
• Monitor sales, budgets and practice performance, identifying opportunities for growth
• Support the development of optical, contact lens and audiology services
• Carry out regular team reviews and identify training needs
• Remain involved in dispensing, including single vision, bifocal and varifocal lenses
• Use digital dispensing technology to support accurate measurements
• Assist with frame buying, merchandising and practice presentation
• Resolve patient queries and build lasting relationships
• Ensure professional standards, compliance and patient safety are maintained
• Full time, five days per week
• Practice opening hours of 9am-5.30pm, Monday to Saturday
• Salary package of £36,000-£41,000 including bonus

Dispensing Optician Manager - Requirements

• Qualified Dispensing Optician registered with the GOC
• Previous experience as an Optical Practice Manager or Deputy Manager
• Confident dispensing skills and a strong understanding of optical practice operations
• Able to develop a team through practical support, coaching and clear direction
• Commercially aware, with experience using KPIs to improve practice performance
• Organised and proactive, with the ability to balance management responsibilities and patient-facing work
• Committed to providing a personal, professional service