Independent Dispensing Optician Practice Leader

Zest Business Group; Cheltenham; On-site; GBP 36,000 - 41,000; Full time

Job summary

Zest Optical are partnering with an independent optician in Cheltenham to recruit a full-time Dispensing Optician Manager. The role blends hands-on dispensing with leadership, shaping how the practice operates and delivering outstanding patient care.

You will manage a team, drive KPIs, and collaborate with the Managing Director and other managers to grow the business while maintaining high clinical standards and service quality.

Qualifications

• Qualified Dispensing Optician registered with the GOC.
• Experience as Optical Practice Manager or Deputy Manager.
• Strong dispensing skills and practice operations knowledge.
• Ability to coach and develop a team.
• Commercial awareness with KPI use.
• Organised, proactive, balances management with patient care.

Responsibilities

• Manage day-to-day running of independent optical practice.
• Lead, motivate and develop the team.
• Maintain high standards of patient care.
• Monitor sales, budgets and performance.
• Develop optical, contact lens and audiology services.
• Involves dispensing with measurements using digital tools.
• Assist with frame buying and merchandising.
• Resolve patient queries and ensure compliance.

Skills

Team leadership

Dispensing expertise

KPI management

Patient care

Staff coaching

Budget monitoring

Education

GOC registered Dispensing Optician

Tools

Digital dispensing technology

Job description

Zest Optical are partnering with an independent optician in Cheltenham to recruit a full-time Dispensing Optician Manager. The role blends hands-on dispensing with leadership, shaping how the practice operates and delivering outstanding patient care.

You will manage a team, drive KPIs, and collaborate with the Managing Director and other managers to grow the business while maintaining high clinical standards and service quality.